Mobile Crisis Response Worker - Deflection MetroSafe Grant

Job Description:

ESSENTIAL JOB FUNCTIONS

Provides mobile crisis intervention to adults in Louisville Metro. Assesses the situation, engages and develops rapport, and de-escalates. De-escalates person in crisis and determine what you can do to help them today. Assessment may take place in person in the community, at the individual's residence, etc. Develops a crisis plan utilizing the strengths of the individual and available community resources to resolve the immediate crisis. Facilitates follow-up interventions with the individual. Determines appropriate level of care during the crisis and arrange referrals. Works collaboratively with law enforcement, families, other county departments, schools, acute care services providers, and other community resources to coordinate appropriate crisis resolution and referral. Communicates pertinent information on a timely basis to persons in crisis, MetroSafe call takers and dispatch, LMPD, SCS, and any other appropriate parties while also preserving the dignity and privacy of the person in crisis as much as possible. Completes and coordinates accurate, timely, and thorough documentation of all interventions transacted during the work shift. Performs other duties as assigned, including responding to emergency coverage needs. Facilitates a culture of openness and collaboration to ensure all team members are providing accurate, quality, crisis assistance, including accurate documentation. Attends and participates in staff and team meetings. Utilizes person centered and trauma informed approach to each interaction.

EDUCATION

• High School diploma or GED

EXPERIENCE

• Minimum of one year of experience in social services and National Peer Support Specialist (NPSS)/Kentucky Peer Specialist (KPS) certification required within twelve months of hire or minimum of 3 years of experience in human services.
• Good communication and interpersonal skills.
• Knowledge of available community resources.
• Ability to make sound decisions and judgments in stressful or unusual situations.
• Good supervisory skills and the ability to work in a team environment

PHYSICAL DEMANDS

• Position requires lifting of 20 pounds maximum, with frequent lifting and/or carrying of items weighing up to 10 pounds or requires significant periods of walking or standing.
• Exposure to threat of bodily harm from clients or families.
• Normal tasks may involve exposure to blood, bodily fluids, or tissue.
• May involve 24-hour on-call responsibilities.
• Ability to work a flexible schedule including evenings and weekends.
• Valid driver's license required.

Time Type:

We continually help our community and employees flourish... one life at a time. As a Seven Counties Services employee there are many benefits to enjoy. Below are just some of the great benefits you might be eligible for with Seven Counties Services.

• Health & Wellness
  • Medical Coverage
  • Dental Coverage
  • Vision Coverage
  • Flexible Spending Account
  • Health Savings Account
  • Short Term Disability
  • Long Term Disability - Company Paid

• Financial Wellbeing
  • Competitive Compensation Packages
  • Life Insurance - Company Paid
  • Accidental Death & Dismemberment Insurance - Company Paid
  • 403b Retirement Plan with Company Funded Matching
  • Retirement and Financial Planning Services
  • Employee Referral Bonuses

• Career Development and Growth
  • Tuition Assistance Plans
  • Loan Forgiveness options through federal programs (National Health Service Corps & Public Service Loan Forgiveness)
  • Student Loan Repayment Assistance
  • Clinical Supervision toward licensure and reimbursement for certain license applications
  • At Seven Counties Services training is one of our highest priorities. We provide company paid professional training for various skills, certifications, and continuing education
  • Opportunities for growth and movement - We encourage our employees to consider new growth opportunities with us
  • Leadership Academy for our rising stars, supervisors, and leaders
  • Seven Counties Services and Center for Clinical Excellence provide staff with industry best practices and processes

• Work Life Balance
  • Paid Time Off - Generous PTO for Vacations, Illness, Personal Days, Etc. (10 Paid Holidays)
  • Flexible Work Schedules to promote a Healthy Work Life Balance
  • Employee Assistance Program - assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being

Seven Counties Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, disability, sexual orientation, marital status, or protected veteran status.