What are the responsibilities and job description for the Elements Lounge Server position at Seven Feathers Hotel & Casino Resort Crp?
Description
Seven Feathers Casino Resort ranks in the top 20 of Pacific Northwest properties and is one of the fastest growing destination resorts in the region. It’s a place where service is delivered by the friendliest people on earth in a location of outstanding natural beauty. The amenities allow you to enjoy a premier resort experience. It’s a place where you have choices. Experience the thrill of Nevada-style gaming, fabulous food and beverages, nightly entertainment, a full service spa, indoor pool, fitness center, world-class RV Resort, a nationally recognized travel center and unmatched personal service.
Why Work at Seven Feathers: At Seven Feathers, you have the opportunity to apply for a diverse array of employment opportunities and be a part of something special. You get to work for an employer who encourages Team Members to succeed and grow by providing training, development, and advancement opportunities. We also offer a competitive salary and benefits package, including:
- Wage of $12.50/hour Tips
- Comprehensive medical, dental, vision, and Rx coverage
- Paid Time Off
- Employer-paid life and disability plan
- 401k with up to 3.5% employer match
- Free meals
- Gas discounts
The Elements Lounge Server serves alcoholic beverages in accordance with established standards and all applicable local, state and federal laws. Interacts with lounge customers to ensure quality service for Resort guest and to generate repeat business. Duties include, but are not limited to:
- Greets guest and takes beverage orders, delivers them to their table. Ensures that all guests are of legal drinking age (21) by checking ID when questionable.
- Studies bar menus to assist guest in choice and pricing.
- Presents orders to the bartender.
- Picks up empty glasses and bottles, helping maintain a clean and safe environment at all times.
- Computes bill, presents to customer, and takes cash or credit cards to the bar. Returns change or charge card to the guest.
- Ensures compliance with OLCC regulations.
- Resolves customer disputes, concerns or complaints when possible. Refers to the lounge Supervisor when needed. Provides superior service to Resort guest.
- Willingly accepts the philosophy that customer needs are the first priority.
Requirements
- High School Diploma or GED Certificate is desirable.
- 1 year experience as a server in a similar environment required.
- Ability to read and comprehend written instructions.
- Excellent organizational, verbal, interpersonal, and customer relation skills.
- Able to work in an area that is somewhat confined and dark.
- Current Food Handler or ServSafe Certificate and OLCC License required.
- 21 years of age or older.
- Must be able to obtain a Class I Gaming License.
- Employee must maintain a clean, neat, and well-groomed appearance at all times (specific standards available).
Salary : $13