Housekeeping Room Inspector, PT

Description

Join the Seven Feathers family!

About Seven Feathers Casino Resort:

Seven Feathers Casino Resort ranks in the top 20 of Pacific Northwest properties and is one of the fastest growing destination resorts in the region. It’s a place where service is delivered by the friendliest people on earth in a location of outstanding natural beauty. The amenities allow you to enjoy a premier resort experience. It’s a place where you have choices. Experience the thrill of Nevada-style gaming, fabulous food and beverages, nightly entertainment, a full service spa, indoor pool, fitness center, world-class RV Resort, a nationally recognized travel center and unmatched personal service.

Why Work at Seven Feathers:

At Seven Feathers, you have the opportunity to apply for a diverse array of employment opportunities and be a part of something special. You get to work for an employer who encourages Team Members to succeed and grow by providing training, development, and advancement opportunities. We also offer a competitive salary and benefits package, including:

• Comprehensive medical, dental, vision, and Rx coverage.
• Paid Time Off
• Employer-paid life and disability plans
• 401k with up to 3.5% employer match

Facilitates high standards of the hotel housekeeping service and guest satisfaction by scheduling, allocating assignments and directly overseeing staff engaged in cleaning hotel rooms and restocking rooms with supplies and guest amenities. Duties include but are not limited to:

• Assists in delegating daily work to the housekeeping staff. Directs the workflow and oversees the daily operational issues.
• Ensures adequate training to all new staff members.
• Helps in assigning room attendants and house staff to hotel sections/floors and ensures cleanliness of the hallways and all public areas.
• Inspects and certifies all rooms after cleaning. Assists the Executive Housekeeper/Supervisor in monitoring housekeeping standards and procedures, and reports on damage and rooms requiring maintenance or repairs, shampooing or deep cleaning. Cleans rooms and performs extra cleaning projects as necessary.
• Ensures supplies are stocked that is required in the cleaning of the rooms. Collaborates with the Executive Housekeeper and Housekeeping Supervisors on par levels, ordering and requesting supplies.
• Performs daily security checks on all floors and reports suspicious activities or violations to Security. Transfers lost and found items to security.
• Records and compiles daily work history reports.
• Resolves or refers guests concerns to hotel management in an effort to provide superior guest service.
• Works varying schedules to reflect the business needs of the hotel.
• Provides constructive input to foster process improvement within the department.
• Maintains confidential information that is received in verbal, written, and electronic media. Limits access to information on a job-related, need-to-know basis.
• Participates in developing and defusing situations with the housekeeping staff.
• Performs other related duties as required.

Requirements

• High School Diploma or GED Certificate required.
• 1- year of experience in a hotel or motel housekeeping required.
• Success in effectively applying leadership skills and supervising employees.
• Excellent organizational, interpersonal, and customer relations skills.
• Intermediate computer skills in Microsoft Word, Excel and Outlook.
• Ability to read and comprehend written instructions.
• Excellent written and verbal communication skills required.
• Skilled at handling multiple priorities and tasks at once.
• 18 years of age or older.
• Must be able to obtain a Class I Gaming License.