What are the responsibilities and job description for the Operations Manager position at SF Mind Matters?
At SF Mind Matters in San Francisco, we are seeking an Operations Manager to join our innovative team. With a competitive salary of $26 - $28 hourly, a flexible schedule and the option to work remotely at least 75% time, this role offers a unique opportunity to make a real impact. Our company is dedicated to promoting mental well-being and providing top-notch services to our community. As an Operations Manager, you will play a crucial role in ensuring smooth day-to-day operations and fostering a positive work environment. Your organizational skills and leadership abilities will be key in driving our mission forward. Join us in making a difference and contributing to helping children and families thrive.
Compensation:$26 - $28 hourly
Responsibilities:The Clinical Operations Manager will serve as the operational heartbeat of our practice, working closely with the practice owner and a dedicated administrative team to ensure our services run smoothly and efficiently. Your role is integral in collaborating with licensed psychologists to deliver exceptional psychoeducational evaluations, intelligence testing, and developmental screening services. Key Responsibilities include:
- Systems Management: Help us elevate our CRM and project management systems for a smoother workflow and manage client file integrity. Enhance our community resource database and offer "best fit" referrals to our clients.
- Clinical Support: Handle inventory for testing equipment, oversee production of psychoeducational reports, and maintain a recommendations bank for reporting.
- Clinical Department Management: Direct clinical assistants, manage workflows, and create/revise SOPs while ensuring training and quality of work.
- CEO Support: Be the right hand to our CEO, ensuring smooth communication with clinicians and managing the CEO's email triage.
- Administrative Team Collaboration: Work alongside the Client Care Coordinator and Business Manager, ensuring cross-training and collaboration on administrative projects.
- 3 years of experience in operations management or an Associate's or Bachelor's degree in a related field
- Strong administrative skills
- Excellent communication and interpersonal skills
- Proven ability to work efficiently and effectively, and a desire to take ownership of your work
- Experience with Google Workspace and project management/database software.
- US work authorization
- An interest or background in psychology, social work, or education sets you apart
With offices in San Francisco and Berkeley, SF Mind Matters specializes in helping parents understand and advocate for their children. Through psychoeducational evaluations, intelligence testing, and developmental screenings, we provide parents and educators with a deeper understanding of each client's strengths and challenges, and help develop a plan of support.
We are an EOO seeking to build an inclusive workplace that reflects and serves our diverse Bay Area community. We strongly encourage applications from people of color, men and women, foreign language speakers, and the LGBTQ community.
We are a team of life-long learners, who understand that being helpful to our clients means continuing to seek out opportunities to grow as professionals.