Technical Product Manager (Digital Products)

Software Guidance & Assistance, Inc., (SGA), is searching for an Technical Product Manager (Digital Products) for a Full Time assignment with one of our premier Pharmaceutical Services clients in Hawthorne, NY.

The Technical Product Manager will provide leadership and execute improvements and innovation across the company’s suite of products, especially its direct to consumer website and sales. He/She will work on projects that support optimizing the current business, as well as, the future of the business, including A/B and MVT testing and optimization, with the primary focus to provide coherent decision support and ROI validation, plus valuable insight into what drives improvements for KPIs.

Responsibilities :

Leads product strategy, innovation and execution specific to improving site experience, functionality and usability, resulting in improved lead generation and conversion.

Collects, manages and maintains requirements from stakeholders across product releases. Works with internal stakeholders (e.g. Direct to Consumer Marketing teams) to prioritize tasks.

Partners with DTC and Analytics teams to set targets and goals and measure performance against goals, and to collaboratively determine next best actions. Optimizes DTC KPIs, such as reducing bounce rate, improving click thru rate (CTR), growing sales, etc.

Serves as subject matter expert on A/B and MVT testing & optimization for e-commerce website and mobile platforms; designs insightful tests (test length, KPIs, AB test vs. MVT etc.) that adhere to testing best practices

Communicates and presents test results, insights, and recommendations to all levels of the company, clearly and concisely.

Develops and documents testing processes and policies to further increase the quality and rigor

Drives further growth thru data analysis, understands and exploits key metrics to target immediate opportunity for growth.

Manages timelines from inception to launch by partnering with key stakeholders and leading a cross-functional team of engineers, editors, designers, marketers, SEO specialists and QA engineers to get projects done on-spec and on-time.

Coordinates with internal teams to ensure product system/tool features and tests are implemented consistently across all websites, mobile, and other platforms.

Educates and trains internal teams on product best practices, specifications and key benefits.

Be the domain expert on competitive web product design and features; performs competitive analyses among peer groups and across the industry.

Other duties as assigned.

Required Skills:

Bachelor's degree in Information Technology, Communications or a similar field is required

Five (5) or more years of related experience in product management of consumer-facing web properties and products is required

Experience using product roadmaps, consumer flows, user stories, and wireframes; Ability to write and updates specifications and user stories that communicate a clear and detailed blueprint of product releases and features

Demonstrated experience in combining partner requirements into a product vision

Demonstrated experience writing specifications and creating wireframes

Demonstrated experience in user testing, data analytics and site optimization.

Experience with Web analytics tools, required; familiarity with Web A/B testing tools, a plus.

Excellent analytical and problem-solving skills

Highly motivated self-starter;

Ability to make decisions with imperfect information and shifting priorities;

Comfortable with a fast-paced, ever-changing, creative environment

Superior communication and interpersonal skills,

Strong attention to detail;

Demonstrated ability to influence technical, editorial and UI staff

Proficiency in all Microsoft Office programs;

Familiarity with Adobe and Google Analytics, Monetate, (url removed), etc.is preferred

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

EEO Employer: Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status.