Senior Coordinator, Operations Support

Company Description

SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

Job Description

The Senior Coordinator, Operations Support assists with all activities in the accounts payable and receivable, invoicing, procurement, and administrative operations support functions. They ensure timely payments of vendor invoices and expense vouchers and maintain accurate records and control reports. The Senior Coordinator makes sure that project/department milestones/goals are met, and approved budgets are being followed.

Job Functions

• Part of the Operational Support Team that prepares, records, verifies, analyzes and reports accounts payable/receivable transactions.
• Pays vendor invoices and receives and posts customer payments on a timely basis.
• Enters time for billable field employees.
• Maintains and reconciles accounts payable/receivable ledger accounts, financial statements, and reports.
• Prepares, analyses, and performs reconciliations of bill runs to detect fraud.
• Ensures that transaction entry verification procedures are followed.
• Prepares and delivers the low-volume customer billing and responds to resulting queries.
• Participates in collection activities such as sending follow-up inquiries, negotiating with past due accounts, and referring accounts for collection.
• Recommends improvements to accounts payable/receivable processes.
• Identifies, enhances, and follows specific processes and procedures to maximize the efficiencies of the business to which the support is being provided
• Collaborates with corporate departments and with departments within Industrial business unit.
• Provides leadership, guidance, and motivation, establishes employees' goals, conducts interviews, performance evaluations and coaching sessions; hires and trains new staff.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Adheres to internal standards, policies, and procedures.
• Performs other duties as assigned.

Qualifications

Education and Experience

• Bachelor’s degree in Business Administration or a related discipline (Required)
• 5-7 years of relevant experience (Required)

Knowledge, Skills and Abilities

• Strong customer service orientation (Required)
• Excellent verbal and written communication, and interpersonal skills (Required)
• Excellent analytical, reasoning, and problem-solving skills (Required)
• Excellent organizational and time management skills (Required)
• Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations (Required)
• Ability to develop plans and manage resources (Required)
• Ability to motivate teams and lead through influence (Required)
• Leadership and coaching skills (Required)

Computer Skills

• MS Office Word, Excel – Intermediate user proficiency (Required)

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required. 

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time. 
 
If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.