What are the responsibilities and job description for the Collections Specialist I-Remote position at Shared Services Center Sarasota?
This position is remote.
Essential Duties and Responsibilities
(List in order of importance or percentage of time spent on the particular responsibility – High to Low
1
Responsible for all aspects of follow up and collections, including making telephone calls, accessing payor websites, and verifying adjudication.
2
Review the account information and necessary system applications to determine the next appropriate work activity, identify issues and provide suggestions for resolution.
3
Accurately and thoroughly documents the pertinent collection activity performed.
4
Initiate telephone or letter contact to patients to obtain additional information as needed.
5
Coordinates with internal departments to resolve ongoing issues.
6
Attend and participate in meetings, training seminars and in-services to develop job knowledge.
7
Respond timely to emails and telephone messages as appropriate. Communicate issues to management, including payer, system or escalated account issues.
8
Participate in the monthly, quarterly and annual performance evaluation process with their Supervisor.
9
Ability to perform all other duties as assigned or requested.