C.H. Robinson is seeking a Carrier Financial Support Representative to join our team and serve as a vital link in our esteemed carrier community.

As a key point of contact, you’ll play a crucial role in delivering unparalleled service to our carriers, ensuring seamless operations and fostering lasting relationships. In this role, you’ll dive into a range of tasks aimed at streamlining payment processes for our valued suppliers. From managing payment holds to preventing fraudulent activities, your meticulous attention to detail will be paramount. You will also serve as a beacon of support, addressing inquiries and resolving financial matters for both external partners and internal stakeholders.  If you thrive in a fast-paced environment, excel at managing multiple tasks simultaneously, and are driven by a commitment to excellence, we invite you to embark on this exciting career journey with us. Apply now to take the next step toward advancing your career with C.H. Robinson!

DUTIES AND RESPONSIBILITIES

• Efficiently process financial documentation, ensuring accuracy and timeliness
• Navigate Accounts Payable hold requests and cross deductions from carrier payables
• Serve as a knowledgeable resource for inquiries from our expansive network and carrier community
• Skillfully manage returned payments, minimizing disruptions to our financial network
• Adhere to meticulous processes while identifying opportunities for enhancements
• Collaborate with team members to implement process improvements, driving efficiency and effectiveness
• Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required:

• High school diploma or GED
• Minimum 1 year of prior experience in a financial support role and/or roles

Preferred:

• Previous customer service experience
• Quick learner who is successful at multi-tasking
• Possesses strong detail orientation
• Proficient in Microsoft Office Suite of programs
• Enthusiastic, curious, and self-motivated
• Possess high level of customer service skills
• Possess strong troubleshooting skills
• Ability to understand and follow multiple operational procedures and rule sets
• Ability to motivate and encourage change, able to get positive results in a very large, dispersed organization
• Values a diverse and inclusive work environment

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran 

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Two medical plans (including a High Deductible Health Plan)

• Prescription drug coverage

• Enhanced Fertility benefits

• Flexible Spending Accounts

• Health Savings Account (including employer contribution)

• Dental and Vision

• Basic and Supplemental Life Insurance

• Short-Term and Long-Term Disability

• Paid and floating holidays

• Paid time off (PTO)

• Paid parental leave

• Paid time off to volunteer in your community

• Charitable Giving Match Program

• 401(k) with 6% company matching

• Employee Stock Purchase Plan

• Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.
 

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com.