Import Manager

As Import Manager for the UK and EU you will lead the day to day management of the team that enables the flow of goods into our warehouses ensuring we manage competing priorities whilst delivering seamless service to our 3PL partners. In imports, no two days are the same! You will be responsible for overseeing the movement of product from our global manufacturing facilities through to successful delivery at our 3PLs in the UK and Europe. You will be collaborating daily with the SharkNinja global teams, freight forwarders, ocean freight carriers and 3PL partners. You will be working to ensure stock is moved via the most efficient and cost-effective means in order to deliver best in class service to our consumers.  You will be a key point of contact across our operations for any customs queries.

The successful candidate will have the ability to apply critical thinking to adapt processes and to create solutions in response to challenges faced both internally and externally. The person will need to be able to make data driven decisions and work in a fast paced environment.

We work flexibly and anticipate a mix of 3 days in the office and 2 days from home but this may change if business needs alter.

• Build and maintain strong relationships with both internal and external stakeholders
• Manage a team of our dedicated colleagues and lead by example
• Work with origin teams and booking agents, giving direction on booking priorities 
• Provide forecasts to shipping lines and work on allocation planning
• Work with freight forwarders, 3PL partners and Planning on capacities to ensure shipments are delivered as quickly as possible and according to priorities
• Obtain best value rates for adhoc ocean freight shipments and air freight
• Provide clearance instructions to customs brokers 
• Audit import entries, identify any discrepancies and following through to correction
• Create paperwork for international warehouse transfers and adhoc export shipments and ensure compliance with local customs regulations
• Evaluate processes and systems and improve ways of working
• Escalate key issues to leadership proactively and in a timely manner
• Produce and maintain end to end SOPs and process maps
• Support with KPI and financial reporting

• Essential:
• Leadership experience ideally working in ocean imports or freight forwarding with in depth knowledge and the ability to lead a team in this area
• Full working knowledge of the processes, documentation and terminology used in international freight and customs, both import and export
• Experience of managing freight movements between the UK and EU following Brexit
• Strong commercial acumen, results and data driven
• High level of attention to detail and excellent record keeping
• Strong analytical skills, ability to see the bigger picture and continuously identify new ways of improving our ways of working
• Thrives in a fast-paced environment, with the ability to multitask and prioritise workload accordingly
• Ability to work collaboratively with a range of business departments 
• Problem-solving mindset 
• Excellent written and verbal communication skills, with fluency in English 
• High level of proficiency with Microsoft Excel
• Advantageous: 
• Experience of working with BCO agreements, ideally as shipper
• Additional experience in customs procedures such as inward processing relief, customs warehousing, tariff work. 
• Experience in completing import/export declarations
• Experience with Oracle ERP system

SharkNinja operates Preferred Supplier (PS) arrangements for all permanent, contract and temporary recruitment across all UK functions. As such, we would ask that agencies refrain from making contact with any of our SharkNinja colleagues and that no CVs are submitted to staff across the Business. Any unsolicited CVs and/or communications will reflect unfavourably on any potential opportunities for your agency. Any CVs will be sent at your own risk and will be interpreted as ‘gifts’ and we will reserve the right to engage with candidates directly having not, in any way, entered into your company’s Terms and Conditions of Contract. If you would like to be considered for Preferred Supplier status, please send a brief introduction to your business to llee@Sharkninja.com, clearly stating in the header of your email your company name and the discipline(s) that you specialise in. Your email will then be kept on file for consideration should we review our incumbent Preferred Suppliers. Thank you for your interest and co-operation.

Our purpose is to positively impact people’s lives every day in every home around the world! We work very hard to provide our consumers with high quality, exciting 5-star products that make life easier. We thrive on passion and innovation, and are looking for great people, with great ideas, who want to build the next big thing and develop while they do.

At SharkNinja, Diversity, Equity, and Inclusion is vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.

 YOUR ROLE in DIVERSIFYING SHARKNINJA

·         As a corporate citizen, learn and support SharkNinja’s Diversity, Equity & Inclusion strategy

·         Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

·         Explore SharkNinja’s DEI Groups or volunteer to serve on committees that organize diversity-related events and activities

·         Participate in employee engagement surveys and respond as openly and honestly as possible

·         Become culturally competent; take the time to learn about different cultures, races, religions, and backgrounds represented by your colleagues

·         Ensure equitable experiences, strengthen inclusion acumen, and promote a culture of inclusivity and belonging that embraces the contributions of all team members

SharkNinja is voted 2022 Best Places to Work in Boston and 100 Best Large Companies to Work For. As a subsidiary of JS Global Lifestyle Company Limited (Hong Kong: 1691), a leader in small household appliance innovation, we are ranked in the top three for the 'Best ESG Management Company' in consumer necessities sector by leading international financial magazine, Institutional Investor, in June 2022.  We strive to get smarter and are dedicated to integrating DEI in our processes, practices and policies. Some of our benefits include 4 Global DEI subcommittees, 8 Affinity Groups, 5 Business Resource Groups, Cultural Celebrations, Summer Half Day Fridays, Volunteer Impact Day/Activities, Mentorship & Coaching Programs more. Plus your first SharkNinja product is on us and you can enjoy discounted products throughout the year.

YOUR ROLE in leading our SUCCESS DRIVERS & representing our UNIQUE MINDSET

·         Lead us to be “RARELY SATISFIED” 

·         Make things better each day; “PROGRESS OVER PERFECTION”

·         Use your knowledge of our consumer, understand that “DETAILS MAKE THE DIFFERENCE”

·         Deliver something great; “WINNING IS A TEAM SPORT”

·         Be clear and honest, “COMMUNICATING FOR IMPACT”  

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