What are the responsibilities and job description for the IT Advisor B2B/B2C - RES position at Shell?
The Role
Proposition
The Shell Group strategy is to provide a world-class investment, thrive in the energy transition and maintain societal license to operate. There’s never been a more exciting time to work in Renewables & Energy Solutions (R&ES). Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change. Are you keen to play a key role in achieving Shell’s ambition to become a net zero emissions energy business by 2050 or sooner?
Where you fit in
The Shell Group strategy is to provide a world-class investment, thrive in energy transition and maintain societal license to operate. Renewables & Energy Solutions supports these three strategic pillars to provide more and cleaner energy solutions that go beyond traditional renewables. Today Renewables & Energy Solutions are at an important juncture to set a new strategic framework for its business, given the desire for more significant inorganic investments and the criticality of getting the next steps right. This means transitioning from the “test & learn” phase of the last four years to an integrated, “evolving green” utility across three positions (1. Renewable power generation, 2. Trading and 3. B2B and B2C offerings) and three regions (1. Australia, 2. Northwest Europe and 3. United States).
The purpose of the Renewables & Energy Solutions Americas organization is to build a Power business in the Americas that safely delivers today, and scales into tomorrow.
What is the role
In your role, you will support the Information and Digital Technology Manager Renewables & Energy Solutions to drive with the business the new market entries across the Americas for the retail power and gas segment, as well as support any new market development and acquisitions. Overall accountability for this role is support our expanding retail energy businesses across the Americas, as well as support any new market development and acquisitions. You will support in identifying, adding and protecting bottom line value to the Integrated Power businesses in the Americas through both the implementation of innovative new IT solutions and harvesting of existing IT assets to contribute to the business strategy, value drivers and KPIs, including:
Strategically shape and deliver the information technology, data, and processes to transform current Renewables & Energy Solutions into an Integrated Power business within the Americas
Deliver IT operations and projects; control framework operation; and cost transparency, control, governance, and benchmarking
Manage executive relationships in IT, Renewables & Energy Solutions, several portfolio companies, and Shell Energy Trading
Gather and leverage Business intelligence and external best practices for Renewables & Energy Solutions by building a strong external network with CIOs in retail power, gas and technology businesses
Generate and track business value
Provide innovation opportunities that grow and transform the business
Work across all the lines of business with the Downstream, P&T, Upstream and IT delivery organizations where the power business has touchpoints into other Shell businesses
To achieve its business targets, Renewables & Energy Solutions must grow its customer base into the millions. Unlike energy from hydrocarbon molecules, electrons (i.e., electricity) as a product cannot be differentiated. The only way Renewables & Energy Solutions can grow significantly will be to compete on service and cost. This means that access to IT platforms and trusted data are essential to differentiate Shell Renewables & Energy Solutions with customers from its competitors.
As stated above, Renewables & Energy Solutions must pivot to a new strategic framework for its business. This means transitioning from the “test & learn” phase of the last four years to an integrated, “evolving green” utility across three positions within the Americas. This means that the IDT Advisor role must be able to balance due diligence and onboarding of individual acquisitions as well as bringing together IT capabilities, platforms and data that provide integrated value to the Renewables & .Energy Solutions business as a growing evolving green utility within the Americas
What we need from you
Must have legal authorization to work in the US on a full-time basis for anyone other than current employer.
Minimum ten (10) years of relevant IT experience.
Bachelor's Degree in IT, Engineering or Business required.
Excellent communication & stakeholder management skills coupled with the ability to engage and influence very different stakeholder groups at senior level.
Work experience in Retail Power and Gas businesses (front-office, mid-office, back-office).
Experience with Salesforce.
Commercial Mindset: Applies the business lens consistently by understanding business strategies, priorities, and challenges, as well as industry trends, competitor landscape (including new entrants), and associated behaviors.
Technology Practitioner: Tells a compelling story and talks relevantly about the commercial opportunities possible from adoption and/or exploitation of technology and data in maximizing value.
Digitally Literate: Demonstrates knowledge to all stakeholders about new and emerging technology products and services, understanding their opportunity to disrupt and generate new business models, value outcomes, and processes.
Data Fluent: Uses data consistently to generate insights and inform opportunity development and decision-making. Seeks opportunity to upskill in relevant visualization tools
Agile: Challenges the status quo and adopts ways of working that foster co-creation and collaboration across stakeholders.
Prototyping: Demonstrates business value potential from technology in real time, being able to stand up technology experiments and pilots when required.
Customer Centric: Understands the value chain of the IT business portfolio and associated customer journeys and touchpoints. Applies customer centric techniques to identify and pursue the right value opportunities.
Externalization: Seeks external sources of insight to inform opportunity identification and development.
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