Barista

Prepare and service coffee beverages for guests in a speedy, efficient, friendly and professional manner.

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time die to reasonable accommodation or other reasons.

• As barista, prepares all coffee drinks, including mixed drinks, requested by guests, sometimes at a very fast pace. Maintains appropriate portion control
• Understand suggestive selling techniques in order to help a guest make their coffee drinks more enjoyable, by suggesting different coffee drinks.
• A Barista must act in a responsible manner concerning cash handling.

• Maintains the cleanliness of the coffee bar area through disposing of all waste and wiping down coffee bar and preparation areas, utensils, or equipment.
• Properly account for all service by following all established bookkeeping policies and procedures.

• Provide opening and closing inventory of goods.
• Must be able to operate all equipment within the bar area, including cash register, coffee maker, drink mixers, etc
• Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
• Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
• Describe menu items to customers or suggest products that might appeal to them. Place order with Hotel Storeroom, receive, or stock supplies or retail products. 
• Insure prompt service, quality beverages and products, and maintaining a clean and comfortable environment.
• Maintains a calm demeanor during periods of high volume or unusual 
• Anticipates customer and store needs by constantly evaluating environment and customers for clues. 
• Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. 
• Delivers legendary customer service to all customers by acting with a customer “comes first” attitude and connecting with the customer. 

• Maintains regular and consistent attendance and punctuality. 
• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. 
• Follows health, safety and sanitation guidelines for all products.