Executive Director

SERVANT LEADER: 

Watercrest Senior Living Group associates answer a calling to serve seniors and their families every day. They are recognized for their achievements and empowered to share their vast experience with their peers ensuring the quality of our assisted living and memory care services and the well-being of our residents. Our associates champion a culture which nurtures relationships in the interest of acting as trusted advisors. By continuously investing in these servant hearts, Watercrest Senior Living Group develops value-centered leaders who deliver personalized services. 

GENERAL SUMMARY: 

The Executive Director is responsible for leading the entire community. This includes ensuring there is a positive and safe work environment in which residents are excited to live, and team members are excited to work. The Executive Director
will ensure the community is well maintained and the highest degree of quality care and programming is provided to the residents and ensure compliance with state, federal, local and Watercrest Senior Living Group policies, procedures and regulations.  

ESSENTIAL JOB FUNCTIONS: 

Leadership 

· Develops the strategic plan and oversees development and implementation of various Watercrest Senior Living Group systems and functions 

· Leads the management team of the community to ensure achievement of their goals and objectives 

· Positively represents the community and the Watercrest brand to promote the community  

· Owns resident relations, assuring quality resident care is provided, consistent with the mission of the company, company policies, regulations and budget objectives 

· Oversees and ensures the proper maintenance and upkeep of the physical community, maintaining the value of the real estate asset 

Sales and Marketing 

· Participates in special events, marketing efforts and special programs, externally, as well as conducts tours to prospective families and residents 

· Trains all management staff on conducting tours in the absence of the Executive Director or Community Relations Director 

· Creates, maintains and ensures a positive environment throughout the community for residents, family, friends and all team members, in alignment with the mission of Watercrest 

· Participates in all new resident move- in’s including signs contracts 

Human Resources 

· Recruits, hires and coaches high quality teams 

· Ensures a proper level of staffing throughout the community at all times 

· Provides recognition and promotes a positive and engaging culture for team members, residents and families 

Financial 

§ Implements monthly budgets for each department 

§ Implements, negotiates and maintains all community contracts 

§ Successfully manages operating expense 

§ Manages the budget through the development, implementation and monitoring cost containment programs Clinical and Risk Management 

§ Ensures all state regulations and company policies are being followed  

§ Promotes and protects the rights of all residents 

§ Monitors resident care on a daily basis to ensure daily rounds and quality assurance programs are in place and enforced  

§ Establishes a positive rapport with local and state agencies; ensures the community is survey ready at all times  

§ Performs other related essential duties as assigned 

CORE COMPETENCIES: 

· Servant Leadership 

· Strategic Thinking 

· Problem Solving  

· Team builder 

KNOWLEDGE, SKILLS AND ABILITIES: 

· Demonstrated record of success in a leadership capacity of a senior living community 

· Able to communicate effectively with all levels of management, team members, residents, family members, guests, vendors, referral sources, and outside contacts  

· Exceptional communication skills, both written and verbal 

· Excellent organizational and time management skills 

· Intermediate level of computer and technology competency, including Word, Excel, PowerPoint, Outlook and other Microsoft Windows applications 

· Passion working with seniors 

· Knowledge of customer service principles and practices  

· Knowledge and understanding of the mission and purpose of Watercrest Senior Living Group  

EDUCATION REQUIREMENTS: 

· Bachelor’s Degree in business administration, health care administration or other relevant course of study 

· Licensure required by the state 

EXPERIENCE REQUIREMENTS: 

 · Strong leadership skills with a minimum of two (2) years’ experience in supervising and management 

· A minimum of two (2) years’ experience within a senior living environment 

PHYSICAL REQUIREMENTS: 

The following physical demands are representative of those that must be met to successfully perform the essential functions of this position: 

· Able to stand or walk 75% of the day 

· Able to concentrate with frequent interruptions 

· Able to work under stress and in emergency situations 

· Able to work under conditions that require sitting, standing, walking, reaching, pulling, pushing, and grasping 

· Able to talk and hear effectively in order to convey instructions and information to residents and team members 

· Occasionally lift/carry up to 50 pounds 

OCCUPATIONAL EXPOSURE/PERSONAL PROTECTIVE EQUIPMENT: 

· Work in all areas of the community 

· Subject to reactions from dust, disinfectants, and cleaning chemicals and may be exposed to infectious waste, disease, and other conditions 

· Use of personal protective equipment includes infection control kit, rubber gloves, and non-slip shoes 

· Personal protective equipment includes infection control kit, rubber gloves and non-slip shoes 

· Subject to infectious diseases, substances and odors 

· Follow Safety Policy and Procedures