Product Safety Manager

ShipBob, Inc.
Chicago, IL Remote Full Time
POSTED ON 3/7/2024 CLOSED ON 4/28/2024

What are the responsibilities and job description for the Product Safety Manager position at ShipBob, Inc.?

Title: Product Safety Manager 

Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI 

Role Description: 

The Product Safety Manager will work cross-functionally with Operations, Business Stakeholders, Legal, and the Merchant Success teams. This person should be able to successfully operate with high autonomy, both strategically and tactically. The Product Safety Manager is required to be aware of the requirements, regulations and developments/best practices as related to regulatory compliance, quality assurance and product/food safety as it applies to the food and other consumable products in the distribution industry. The position is responsible for ensuring that the processes, procedures, documentation, and training are adequate to maintain regulatory compliance and product/food safety and quality from receiving through delivery. This role will be expected to provide hands-on leadership, support, program development, and training to field personnel and will operate as the primary contact. It is essential to have technical knowledge, interpersonal and leadership skills to influence and guide change. 

What you’ll do: 

  • Implement operational site programs and processes for receipt, storage, transportation, and disposal of food and other applicable consumable products (as needed) to ensure customer safety, regulatory compliance and customer success.  
  • Develop and enhance Product/Food Safety & Compliance Operations programs for existing and emerging businesses. 
  • Write policies, standards for existing and emerging businesses; create and implement training programs to deliver regulatory compliance execution at the site & network level. 
  • Conduct a risk assessment and develop a road map for operational processes, design and execute compliance and product safety interventions, leverage auditing mechanisms, and analyze regulatory impacts of business models. 
  • Enable scalable business solutions. 
  • Work independently with Site and Regional Ops Leadership to ensure product/food safety and compliance to the regulatory and customer requirements. 
  • Develop business metrics to track compliance and process effectiveness; using data to identify compliance trends. 
  • Continuously identify and communicate improvement opportunities. 
  • Provide 24x7 support to field operations for issues involving the food safety and/or inventory, receiving and merchant systems.  
  • Other duties/responsibilities as necessary. 

What you’ll bring to the table: 

  • Requires 25% travel.  
  • Bachelor's degree in food science, Nutrition, Chemistry, Biology, or related field. 
  • 5 years of experience managing Product/Food Safety, Compliance and Quality in a large-scale distribution, retail, grocery, food service, or manufacturing environment. 
  • Knowledge of Product safety regulations (local, state, FDA, USDA). 
  • Certified Professional-Food Safety, Registered Environmental Health Specialist, Sanitarian, PCQI. 
  • HACCP plan development experience (basic and/or advanced HACCP training).  

Classification: Exempt 

Reports to: Director, Global Safety and Compliance 

Perks & Benefits: 

  • Medical, Dental, Vision & Basic Life Insurance 
  • Paid Maternity/Parental Leave Program 
  • Flexible Time Off Program 
  • Paid Sick Leave and Paid Emergency Leave 
  • Floating Holidays (2 days/year) 
  • Wellness Days (1 day/quarter) 
  • 401K Match  
  • Competitive Salary, Performance Bonus  
  • Variety of voluntary benefits, such as, short term disability 
  • Referral Bonus Program 
  • Fun Culture >>> Check us out on Instagram (@lifeatshipbob) 

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $89,561 - $149,269. 

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