Salary Job Openings

BDC Customer Service

Sho Case Auto
Highlands, NJ Full Time
POSTED ON 3/28/2024
Job description

BDC Representative Job Description

We are looking for an enthusiastic BDC representative to join our growing dealership's sales team. You will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as a first point of contact for customers.

To be successful as a BDC representative, you should have a knack for marketing and sales. Top candidates will be professional and personable individuals, with a passion for great customer service.
BDC Representative Responsibilities:

  • Answering incoming phone calls and online enquiries.
  • Logging customer details and comments in our system.
  • Scheduling appointments and following up with any "no show" customers.
  • Maintaining thorough, up-to-date knowledge of our products.
  • Greeting and assisting walk-in customers, and treating all clientele with courtesy and respect.
  • Adhering to all company policies and procedures.
  • Maintaining contact with customers to ensure they are happy with our service.
  • Ensuring potential customers are aware of any promotions.
  • Assisting with various other tasks at the dealership.
BDC Representative Requirements:

  • Positive mindset
  • Proven experience in sales.
  • Good written and verbal communication skills.
  • Highly organized, with an ability to learn quickly.
  • Proficient with computers and the internet.
  • Professional and personable demeanor.
  • Must be fluent in Spanish please
Job Types: Full-time, Contract

Salary: $15.00 - $20.00 per hour

Schedule:

  • 8 hour shift
Supplemental pay types:

  • Bonus pay
  • Commission pay
Experience:

  • Customer service: 1 year (Preferred)

Salary.com Estimation for BDC Customer Service in Highlands, NJ
$39,012 to $49,668
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