What are the responsibilities and job description for the Store Operations Specialist position at SHOOT POINT BLANK?
Job Details
Description
Shoot Point Blank is the leading indoor gun range and retail operator in the nation. We are motivated to create responsible gun owners and every member of our team contributes to our success. Join us as we continue to grow to 75 store locations by 2025. At Shoot Point Blank you have an opportunity to experience the gun industry in a way you’d never think possible!
EMPLOYEE BENEFITS:
Medical, Dental, Vision Health Insurance
Free Elite Membership (Unlimited Shooting)
Industry Leading Online and Store Discounts
Free Classes
Ability to Utilize Manufacturer Programs
No firearm experience needed: We Offer Paid Training
POSITION DESCRIPTION:
Position Title: Store Operations Specialist
Reports To: Assistant Store Leader
Classification: Full-Time/Non-Exempt/Hourly
POSITION OVERVIEW:
The Store Operations Specialist performs duties in relevance to compliance of federal, state, and local firearm sales regulations, as well as ensure adherence to Shoot Point Blank’s related policies and procedures. The Store Operations Specialist is responsible for general clerical duties such as data entry, receiving inventory, special orders and inventory control, booking and planning group parties, private lessons, events, and to provide the best experience for every customer.
JOB DESCRIPTION:
Manage all visual standards in the store, including merchandise presentation, signage, lighting, and general maintenance.
Receive all incoming inventory accurately, including but not limited to trade in firearms, vendor firearms and transfer firearms within a timely manner with accuracy and efficiency following ATF standards and company policies.
Creation of trade-in firearm item information within SAP.
Maintaining service firearms program, to include sourcing of parts, tracking, and customer communication.
Ensure rental firearm cleaning program is being executed properly.
Oversight of all “store use” items for proper inventory management.
Facilitate all special and e-commerce orders for customers.
Facilitate all in/out firearm transfers.
Facilitate any necessary price changes, register trouble shooting, tag printing, and price testing for all sales and events.
Partner with IT department to trouble shoot any SAP/IVEND problems.
Partner with Store Leader to manage necessary inventory ordering and tracking of inventory “outs”.
Ensure quantity, products, and pricing are correct
Working with the product team to correct discrepancies, return necessary items, and obtain credit memos.
Ensuring receiving area is neat, clean, and organized.
Working with leadership to order necessary supplies including targets, eyes, ears, office supplies, and ATF forms.
Production and setup of all event marketing materials.
Partnering with Assistant Store Leader to investigate and remedy all inventory outs
Facilitate special events, group outings, and private lessons for customers
Manage store compliance programs including third and fourth checks of 4473 forms, form filing system, corrections, and customer contacts.
Manage weekly serial audits, monthly ammunition cycle counts, any additional cycle counts, negative gross margin report, negative quantity on hand report, and Midwest receipts verification
Conducting case audits to ensure representation of all in stock firearms
DESIRED SKILLS & EXPERIENCE:
Possess the following core values:
Curious
Passionate
Honest
Adaptable
Confident
High School Diploma or equivalent required
Minimum of 2 or more years of inventory or retail experience within a specialty environment
Availability to work a flexible schedule and hours necessary to open and/or close the store including nights, weekends, and holidays.
Strong proficiency with Microsoft Office (Word, Excel, Outlook), inventory management systems and POS systems
Effective communication skills (verbal & written) including strong relationship building skills
PHYSICAL REQUIREMENTS:
Normal periods of sitting and standing in an office environment
Extended periods of standing.
Lifting and/of pushing objects up to 50 lbs. on a regular basis.
Lifting and/or pushing objects up to 50 lbs. on an occasional basis.
Working at heights of up to 10’.
NOTE: This job description may be changed or updated as necessary and is not inclusive of all the duties and responsibilities that may be expected to be performed.