Surgical Coordinator/Scheduler

Shore Physicians Group is passionate about partnering with highly skilled and dedicated staff. At SPG we are committed to fostering a progressive and rewarding medical practice environment that promotes professional and personal growth.

General Summary

• Schedules office and hospital based medical procedures, for patients with appropriate provider and time/location slot, utilizing appropriate scheduling code.
• Schedules office and hospital based medical procedures, tests and imaging ensuring available time is utilized to maximum efficiency.
• Interfaces with appropriate vendor staff to ensure all necessary equipment will be on site for office and hospital based procedures, including scheduling with contracted anesthesia groups.
• Interfaces with appropriate hospital staff to ensure a cohesive working relationship in providing patient care serves.
• Enters notes/special instructions needed for scheduling in the electronic medical record.
• Completes accurate documentation of informed consent with patients for procedures and surgeries as needed.
• Handles insurance verifications, referrals, and authorizations according to office guidelines.
• Provides accurate, detailed information to patients regarding test preparations, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients.
• Confirms patient's insurance provider and either obtains prior authorization or communicates need for prior authorization to appropriate parties as needed.
• Ensures patients have proper medical clearance and pre-surgical testing as needed.
• Completes pre-procedure phone calls and confirms appointment times with patients via telephone.
• Reviews discharge instructions with patients and ensures proper follow-up appointments are scheduled at the time the procedure is scheduled.
• Performs all aspects of patient care in an environment that organizes patient safety and reduces the likelihood of medical/health care errors.
• Assists other members of the department as needed.
• Other duties as assigned

Minimum Requirements

• Minimum of a High School Diploma and 1-3 years of experience in healthcare scheduling, or equivalent combination of education and experience.
• Familiarity with EMR system.
• Knowledge of CPT/ ICD10 coding and experience with surgical modifiers preferred.
• Ability to interact with all levels of physician practice.
• Must be able to handle multiple physicians with multiple specialties.
• Must be able to exhibit a history of customer service, interpersonal, and organizational skills.

Why Join Us? 

At Shore Physicians Group, we work hard and take pride in accomplishing our mission statement of "Treating People Well". We are looking for employees who strive to be the best in their field and enjoy exchanging knowledge in an interactive environment. 

Shore Physicians Group offers a professional, enjoyable work environment and generous benefits including: 

• 401(k)
• 401(k) matching
• Medical/Dental/Vision insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Certification reimbursement
• Referral incentive program
• Local community employee discounts
• Free Parking

Additional information

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required.
• This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.
• Shore Physicians Group is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to sex, affectional or sexual orientation, gender, gender identity, orientation or expression; marital status, domestic partnership status, civil union status, pregnancy, race, creed, ancestry, color, ethnicity, national origin, age, disability, religion, genetic information, or veteran status or any other basis prohibited by law.