What are the responsibilities and job description for the Concierge-Receptionist position at Shorewood Senior Living - Florence, OR?
Shift is 4:30-11pm, currently 4 days per week with additional assigned housekeeping duties. Wage based on experience. Duties to be set by Supervisor. Duties include answering the telephone, responding to emergencies, cleaning, greeting visitors and various other assigned duties.
Do you have a heart for elders? Do you believe that the greatest generation deserves to have a vibrant, caring environment with a loving compassionate team to support them? We are a culture-centric company seeking dynamic, relationship-driven, goal focused individuals to join our team!
The Concierge provides exemplary customer service in a friendly and professional manner. This position is responsible for graciously greeting community visitors, attending to the overnight calls/needs of residents, and assisting with scheduled cleaning and other designated duties. The Concierge pays attention to details and uses judgement and critical thinking to promote and safe and secure environment in our community during overnight hours.
- Successfully complete training as required by state regulations
- Ability to read, write and speak English
- Must be able to communicate effectively with elders, families, team members, vendors and the general public
- Must meet all health requirements, including TB
- Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation
- Must pass criminal background check and have reliable transportation to work
- Must have compassion for and desire to work with the elderly; enjoy working with people in general
- Resourceful and strong problem-solver
- Ability to work well with people under emotional or stressful situations
- Strong organizational and follow-up skills and the ability to manage multiple priorities
- Word processing, spreadsheet and email skills
- Previous experience answering telephones and/or in a customer service position
Benefits
- All positions offer: 401(k) retirement fund after 90 days of employment with employer match after one year
- All positions offer: Time off programs based on hours worked that begin accruing immediately
- Full-time positions offer: Medical, Dental, Vision and Voluntary Benefit options available after 30 days of employment
If you are guided by Goodness, Loyalty, Faith, and Fun - and think you would be a good fit for our organization we would love to talk with you! Please respond with a resume to learn more about this exciting opportunity!