What are the responsibilities and job description for the Operations Manager, Home Delivery position at Show Me Delivers/SM Brokerage?
Show Me Delivers, LLC, a Need It Now Company, is seeking a professional hands on Operations Manager to coordinate and oversee our organization’s operations in our Kansas City facility. The operations manager role is mainly to implement the right processes and practices across the organization. The specific duties of an operations manager include formulating strategy, improving performance, managing a team to success and securing compliance. You should be ready to mentor your team members, find ways to increase quality of customer service and implement best practices across all levels. Ultimately, we’ll trust you to help us remain compliant, efficient and profitable during the course of business.
Responsibilities
- Overall responsibility includes managing all aspects of a 50k sq foot warehouse to include 2 customer service members, a staff of 5-6 warehouse teammates and 6 contractor teams.
- Ensure all operations are carried on in an appropriate, cost-effective way
- Improve operational management systems, processes and best practices
- Purchase materials, and oversee warehouse efficiency
- Help the organization’s processes remain legally compliant
- Formulate strategic and operational objectives
- Examine financial data and use them to improve profitability
- Manage budgets and forecasts
- Perform quality controls and monitor production KPIs
- Recruit, train and supervise staff
- Find ways to increase quality of customer service
Skills
- Proven work experience as operations manager or similar role
- Knowledge of organizational effectiveness and operations management
- Experience budgeting and forecasting
- Familiarity with business and financial principles
- Excellent communication skills
- Leadership ability
- Outstanding organisational skills
- Degree in Business, Operations Management, a related field or applicable experience
Job Type: Full-time
Pay: Up to $55,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Education:
- Bachelor's (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- Home Delivery: 1 year (Preferred)
- Operations management: 1 year (Preferred)
- Supervisory: 1 year (Preferred)
Work Location: One location