Library Technician, Information Services

Library Technician, Information Services

Hamilton/South Caddo Resource Center Library

2111 Bert Kouns Industrial Loop

Shreveport, LA 71118

Part-time position, 25 hours/week, non-exempt

Vacancy: 24-HSC-2A

SUMMARY

Under periodic supervision, this individual is responsible for a variety of tasks involving public service. Employees will acquire skills needed through on-the-job training. This individual performs related and other work as required.

REQUIREMENTS

Minimum Training and Experience

1. High school diploma or equivalent.

Preferred Training and Experience

1. Paid customer service work experience involving frequent interactions with the public.
2. Experience planning and/or presenting programs, utilizing books, crafts and/or other activities, to appropriate audiences.
3. Experience working in a library.

Highly Desirable Training and Experience

1. Successful completion of college coursework.

Knowledge, Skills and Abilities

Good knowledge of current technology.

Ability to:

1. use Dewey Decimal system;
2. use integrated library system, and electronic and printed materials, resources and databases;
3. learn and follow library principles, policies and procedures;
4. understand and follow written and oral instructions;
5. use resourcefulness, tact, courtesy, and respect in dealing professionally with library patrons, employees, and vendors;
6. make decisions based on established policies and practices;
7. create and maintain courteous, pleasant impressions of the library;
8. establish good patron and staff rapport;
9. deal with multiple and extra unexpected tasks and patrons simultaneously;
10. plan and present programs to targeted audience.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, sit, twist, talk, hear, and use hands to reach for, finger, grasp, handle, feel and/or operate objects, tools, or controls. Hand-eye coordination is necessary to operate computers and office equipment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

The employee is occasionally to frequently, required to climb, balance, stoop, crouch, squat, kneel, and crawl. The employee must occasionally to frequently lift and/or carry up to twenty pounds, frequently to constantly lift and/or carry up to ten pounds. Employee must frequently to constantly push and/or pull loaded book carts and/or boxes of materials weighing up to seventy-five pounds.

ESSENTIAL FUNCTIONS

1. Primary assignment will be in Information Services Department, but will be cross-trained and may assist in other departments as needed.
2. Public Services: Performs reference, readers' advisory, youth services, circulation, outreach and/or special collection duties; assists patrons in the selection of materials and the use of other library equipment, services, and/or special collections; answers routine questions; takes interlibrary loan requests; assists patrons in the use of databases, digital resources, Internet usage, software applications and hardware configuration; conducts computer classes; plans and/or provides programming to various target audiences; conducts and attends community outreach programs; plans and/or participates in system-wide outreach activities for targeted audiences; promotes library services and fosters positive relationships with community organizations and/or schools; gives library tours; coordinates displays and promotional signage; answers telephone; charges, discharges and renews library materials; registers new borrowers; updates registration records; pulls and processes request materials; empties book drop; assists with filing & sorting; shelves library materials; straightens library materials on shelves; reads shelves for proper order; searches for lost library materials; processes incoming materials; assesses and collects fines for overdue materials and payment for lost materials from patrons; makes change for patrons; collects and records payment for miscellaneous transactions.
3. Finances: Counts Fines and Miscellaneous Receipts on a rotational basis and prepares money and reports to be sent to SML Financial Assistant.
4. Collection Development: Reads reviews and offers suggestions to Acquisitions staff for selection of branch-appropriate materials; weeds collection on an on-going basis.
5. Reports: Assists in the preparation of reports and maintenance of records.
6. Professional Development: Attends staff meetings; meets monthly with supervisor for work plan meeting; attends other meetings as necessary. This position requires travel to other locations for work, meetings and training.
7. Performs other duties as required.

PRESENT SCHEDULE [subject to change]:

Monday - Wednesday: 4:00 p.m. - 8:00 p.m.

Friday: 1:00 p.m. - 6:00 p.m.

Saturday: 9:00 a.m. - 6:00 p.m. (with 1 hour unpaid lunch)

SCHEDULE WHEN WORKING SUNDAY

Monday - Wednesday: 4:00 p.m. - 8:00 p.m.

Friday: 1:00 p.m. - 6:00 p.m.

Saturday: 12:00 p.m. - 3:30 p.m.

Sunday: 12:30 p.m. - 5:00 p.m.

BENEFITS

Paid vacation, sick leave, and holidays. Tuition reimbursement available after one year of employment.

APPLICATION DEADLINE

February 25, 2024

STARTING DATE

Two (2) weeks after selection

SALARY

$15.00/hour some benefits

A criminal background check and a drug screening are part of the pre-hire process. The State of Louisiana Revised Statute 15:587.1.1 requires fingerprinting by local law enforcement and background checks by the Louisiana Bureau of Criminal Identification and Information and these checks will be conducted on a yearly basis for positions which provide outreach to daycare centers. A mandatory full day orientation is part of the new hire process; these orientations are on Tuesdays from 9:00am to 5:00pm. We do not discriminate on the basis of race, ancestry, color, national origin, sex, religion, age, marital status, non-job related physical or mental disability, veterans' status, sexual orientation or gender identity. Our facilities are non-smoking. 01.21.2024