Manager, Endpoint

Overview

Amplify your potential! If you have a passion for managing and optimizing endpoint devices, thrive in a dynamic work environment, and want to make a lasting impact in the world of audio technology, this is the perfect role for you. Join us at Shure and let's Intune your career to new heights! 

In this exciting, hands-on role you will be responsible for technical management, team leadership, as well as hands-on work relating to monthly security patching, software deployment, PC and server compliance, and endpoint configuration.

This is a hybrid role, based in the Niles office 3 days a week. 

Responsibilities

• Manage and actively participate in the daily operations of the endpoint management team, ensuring seamless workflow.
• Utilize technical skills for the management of SCCM, Intune, Jamf, and Manage Engine Endpoint Central, executing tasks as necessary.
• Develop, implement, and manage processes for timely security patching and updates of IT endpoints including doing hands-on work as required.
• Oversee and actively participate in the deployment and updates of enterprise software across the company's endpoints.
• Ensure compliance with company and industry standards for IT endpoints, including both servers and user-facing systems.
• Develop, manage and deploy standard configurations for IT endpoints to meet user needs and security requirements.
• Stay current on the latest developments in endpoint technology and management strategies.
• Collaborate closely with other IT teams and management, maintaining consistency and security across all IT assets.
• Manage the team's budget, ensuring cost-efficiency while meeting all operational requirements.
• Provide regular reports to IT senior management on endpoint status, security, and compliance.
• Nurture team member growth through training, mentoring, and performance evaluations while also leading by example through hands-on technical work.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum of 7 years of wide-ranging experience with responsibility for results, including costs and methods.
• Proven experience in a hands-on IT management role.
• Extensive hands-on knowledge and experience with endpoint management tools such as SCCM, Intune, Jamf, and Manage Engine Endpoint Central.
• Familiarity with Windows and Linux system administration and patch management.
• Strong understanding of IT compliance and security standards.
• Excellent leadership, team management, and technical troubleshooting skills.
• Superior communication and interpersonal skills.
• Demonstrated ability to work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.
• Demonstrated experience in determining the best use of resources to meet goals of assignments received in the form of objectives.
• Able to lead cooperative efforts among team members.
• Able to follow processes and operational policies in selecting methods and techniques for obtaining solutions.
• Able to develop and administer schedules and establish performance requirements
• Able to provide guidance to subordinates within the latitude of established company policies.
• Experience with advising subordinates how to meet schedules and/or resolve technical problems.
• Responsible for the hiring, firing, and performance review of staff.
• Ability to travel locally as needed and occasionally out-of-the-area with overnights as needed.

WHO WE AREShure’s mission is to be the most trusted audio brand worldwide – and for nearly a century, our Core Values have aligned us to be just that. Founded in 1925, we are a leading global manufacturer of audio equipment known for quality, reliability, and durability. We engineer microphones, headphones, wireless audio systems, conferencing systems, and more. And quality doesn’t stop at our products. Our talented teams strive for perfection and innovate every chance they get. We offer an Associate-first culture, flexible work arrangements, and opportunity for all.

Shure Incorporated is headquartered in Niles, Illinois, with remote and hybrid opportunities throughout the United States. We have more than 35 regional sales offices, engineering hubs, and manufacturing facilities throughout the Americas, EMEA, and Asia.

THE MIX MATTERSDon’t check off every box in the job requirements? No problem! We recognize that every professional journey is unique and are committed to providing an equitable candidate experience for all prospective Shure Associates. If you’re excited about this role, believe you’ve got the skills to be successful, and share our passion for creating an inclusive, diverse, equitable, and accessible work environment, then apply!

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