Order Expediter 3
Job Posting for Order Expediter 3 at Shutterfly
At Shutterfly, we’re all about people — bringing them together, making them feel welcome, and connecting them to experiences. We make our customers’ memories last a lifetime by capturing, preserving, and sharing them through photography and personalized products. Through our family of brands, trend setting products, cutting edge technology, and best in class customer service, we help our customers, and each other, share life’s joy. Shutterfly is the leader in personalized photo products and services, connecting you with family and friends by sharing your photos in creative and innovative ways. With this brand, our customers can create lasting keepsakes such as award-winning photo books, customized stationary for life’s biggest occasions, and unique home décor.
What You'll Do here:
· As a subject matter expert in manufacturing systems and support, assist customer service with priority orders
· Work with production team to prioritize & schedule work, especially during peak production times by utilizing manufacturing systems to pull production data and provide reports to key stakeholders
· Research and solve production order issues, escalate to appropriate production support teams when applicable
· Support continuous improvement efforts to improve key performance indicators
· Build relationships and influence cross-functional teams
The Skills You'll Bring:
· Ability to learn existing processes while also identifying ways to improve them
· Excellent organizational and problem-solving skills
· Proficient in Microsoft Office suite applications, especially Excel
· Able to stand for long periods of time, lift up to 40 lbs., mobility to crouch, kneel, reach, bend and do repetitive actions
· Ability to multi-task and complete daily tasks by established deadlines
· Excellent verbal and written communication skills
It is helpful, but not required to have:
· Work experience within a manufacturing environment preferred, but not required.
What You'll Do here:
· As a subject matter expert in manufacturing systems and support, assist customer service with priority orders
· Work with production team to prioritize & schedule work, especially during peak production times by utilizing manufacturing systems to pull production data and provide reports to key stakeholders
· Research and solve production order issues, escalate to appropriate production support teams when applicable
· Support continuous improvement efforts to improve key performance indicators
· Build relationships and influence cross-functional teams
The Skills You'll Bring:
· Ability to learn existing processes while also identifying ways to improve them
· Excellent organizational and problem-solving skills
· Proficient in Microsoft Office suite applications, especially Excel
· Able to stand for long periods of time, lift up to 40 lbs., mobility to crouch, kneel, reach, bend and do repetitive actions
· Ability to multi-task and complete daily tasks by established deadlines
· Excellent verbal and written communication skills
It is helpful, but not required to have:
· Work experience within a manufacturing environment preferred, but not required.
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Salary.com Estimation for Order Expediter 3 in Tempe, AZ
$30,060 to $37,504
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