What are the responsibilities and job description for the Host position at Siena Restaurant Group?
Location: Smithfield
Job Title: Host/Hostess
Job Type: Part-time or Full-time
Want to be part of a winning team? Siena Restaurant Group has been named Best Restaurant in Rhode Island and Best Italian Restaurant in Rhode Island seven times!
Job Duties and Responsibilities:
- Greets all guests upon arrival in a warm and professional manner.
- Builds relationships with key customers.
- Ensures all tables are properly set prior to seating guests.
- Seats guests and accommodates special requests whenever possible.
- Upon seating, offer guests menus and informs them of server’s name.
- Communicates any necessary information (special occasions, food allergies, dietary restrictions, etc.) to the appropriate server and/or the Front of the House manager.
- Maintains a professional, courteous, reassuring attitude when confronted with a hostile, impatient, or irate guest.
- Answers phones professionally and in accordance with restaurant standards.
- Cleans Menus and menu pages of food and stains when returned to host area.
Knowledge, Skills, and Abilities: Outgoing and upbeat personality.
- Must have exceptional grooming habits with a clean and neat personal appearance.
- Excellent verbal and telephone skills with ability to communicate clearly and effectively.
- Ability to receive and follow instructions in both verbal and written forms.
- Ability to work and participate in a team environment.
- Ability to multitask and work calmly and effectively under high volume, fast paced environment.
- Must be able to problem-solve, be self-motivated, and organized.
- Ability to read and write fluently.
- Requires basic computer skills.
Education and Experience: High school degree required. No previous restaurant experience or training required, but it is a plus.
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Applicants are encouraged to apply in person at the restaurant or email your resume to management @sienatavola.com. Smithfield: Apply Tuesday through Saturday between 12:30pm and 3:30pm (Closed Mondays)
400 Putnam Pike Smithfield, RI 02917
Job Types: Full-time, Part-time, Internship
Pay: $13.00 - $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid sick time
- Referral program
- Vision insurance
Physical Setting:
- Fine dining restaurant
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Weekend availability
Supplemental Pay:
- Signing bonus
- Tips
Ability to commute/relocate:
- Smithfield, RI 02917: Reliably commute or planning to relocate before starting work (Preferred)
Language:
- English (Required)
Shift availability:
- Night Shift (Required)
Work Location: One location