Operations Analyst

Title- Business Systems Analyst / Operations Analyst 
Location:Remote
Expereience: years 7 to 10 years
Implementation: TCS

JOB DESCRIPTION:

· Partner with Marketing leaders to understand challenges.

· Work with multiple teams (Product owner, architects, engineers and testers) to design scalable solutions that meet business needs.

· Present solution design at the technical review forum (Internal solution review board) and obtain design approval as needed.

· Translate detailed functional designs into Jira user stories with clear acceptance criteria agreed upon by all teams.

· Work with product owners to prioritize stories in the scrum team backlog.

· Work with assigned scrum team throughout the sprint cycle(s) as needed to implement designed solutions.

· Provide functional expertise for critical issues that occur in production as needed.

· Ensure new features that are implemented in production are documented in the internal knowledge site.

· Work with solution analysts, business users, engineers, QA, and IT managers daily to support business operations as needed.

What you need to succeed

· 10 years hands-on experience as an analyst or similar role in large enterprises.

· Practical knowledge of B2B marketing business processes and applications that support enterprise and commercial selling motions (Marketo, Salesforce CRM, Dynamics CRM, and complex integrations)

· Experience designing solutions using software applications such as Marketo, Eloqua, Salesforce or Microsoft Dynamics.

· Functional knowledge of Microsoft Dynamics or Marketo is preferred.

· Ability to work as part of a geographically distributed team across North America and India.

· Excellent written and spoken communications skills

· BA/BS degree in Computer Science, Business or related field

· Microsoft Dynamics Certification is highly preferred.

At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.

If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.