Maintenance Supervisor

Sierra Property Management
Warner, GA Full Time
POSTED ON 3/5/2024

Maintenance Supervisor

Lofts at Houston Central - Student Housing
Warner Robins, GA
Sierra Property Management is a growing real estate company that is focused on building vibrant communities that incorporate our Live at Lofts brand. Our properties offer select access to state-of-the-art, modern loft living in Georgia’s most happening areas. Cookie-cutter doesn’t cut it, each property has the hip vibe and comfort amenities of a boutique hotel with individual, luxury loft units that are the ideal address to call your own. Live at Lofts isn’t just a collection of properties; It’s a community within a community, offering unique amenities, attentive, local staff and convenient, walkable access to the best of Georgia city life. If you are looking for more than just a job and focused on building a career and interested in growing with us and having a sense of purpose, then come check us out!

Position Summary

The Maintenance Supervisor oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet the Company’s standards for cleanliness, appearance, safety, and overall functionality by performing maintenance related tasks. The Maintenance Supervisor will initiate, implement, and carry out assigned duties in a safe manner and other duties as required by the needs of the community, Community Manager, or other designated supervisor.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:
  • Provide leadership and problem-solving skills to all maintenance teams as assigned
  • Train maintenance staff for technical, safety, customer service and general team skills in accordance with Company policy
  • Provide clear and consistent feedback to community maintenance staff members while promoting teamwork in a collaborative environment
  • Assist the Community Manager in preparation and adherence to annual maintenance and community budgets. Control expenditures to help the community meet financial objectives.
  • Accountable for the overall financial performance and goal attainment it relates to maintenance
  • Complete and document service requests in the property management software
  • Participate in an ongoing community improvement plan and preventative maintenance program
  • Ensure that lofts are market ready in five business days and in accordance with Company policy
  • Remove and transfer heavy appliances and equipment from storage area to loft (or vice versa) as circumstances warrant. Assists in moving abandoned furniture, appliances, etc. to dumpster when necessary.
  • Identify, document, and communicate any energy savings opportunities that can decrease community energy consumption to the Community Manager
  • Execute tasks on cleanliness and overall appearance of the community grounds, amenities, building exteriors, loft interiors, breezeways, curbs, signage, leasing office, central garbage areas/trash compactor, parking lots, and other buildings and common areas to meet and exceed Sierra Property Management standards
  • Ensure all materials and services meet quality standards, scope and specifications in accordance with Company policy
  • Diagnose and perform daily and as directed, maintenance/repair on the following:
    • Electrical and plumbing (including water lines)
    • A/C and heating systems
    • Appliances, electric water heaters
    • Stairs, gates, fences, patios, railings
    • Tile, carpet, flooring
    • Roofing, gutters, fasteners
    • Interior/exterior lights
    • Fireplaces, ceiling fans
    • Gas fixtures and appliances (where applicable)
    • Shutters, doors, cabinets, windows, sliding glass doors
    • Door deadbolts, hardware, and locks
    • Security systems (where applicable)
    • Ceiling leaks
    • Walls
    • Pool areas, tile, Jacuzzi, pool furniture
  • Maintain a clean and orderly work area and maintenance shop in adherence with Company policy and ensure that storage areas, shops, etc. remain locked when not in use
  • Maintain proper levels of inventory and order maintenance supplies as needed with the Community Manager’s approval
  • Assist the Community Manager as directed in obtaining bids and interacting with contractors
  • Remain knowledgeable of competitive pricing of supplies and services
  • Maintain working knowledge and follow pertinent laws and EPA and OSHA regulations governing proper use, storage, and management of hazardous materials, including solvents, flammables, caustics, and freon
  • Adhere to and comply with Company safety policy and wear personal protective equipment (PPE) as directed
  • Maintain awareness of all utility meter cut-offs, loft and fixture cut-offs, sewer cleanouts, etc.
  • Maintain knowledge and understanding of the Emergency Preparedness Plan (“EPP”) and procedures for the community you are assigned
  • Maintain courteous and helpful demeanor with all residents, prospective residents, co-workers, vendors, etc.
  • Ensure preventative maintenance is planned and performed in accordance with Company policy and schedules are followed
  • Assist with resident functions as required, including set up and clean up and act as a team member with all associates of the management staff
  • Adhere to a schedule, be prompt, on time and maintain regular attendance
  • Must have reliable mode of transportation at all hours
  • Must have mode of communication in which to be contacted at home and to respond in cases of emergency
  • Responsible for reporting any unusual or extraordinary circumstances regarding the residents or the community
  • Responsible for seeking educational opportunities and information to stay updated on current best-practices and regulations related to job duties
  • Must be willing to perform work at or be assigned to other communities as needed
  • Must be available and willing to answer 24-hour maintenance emergency calls, calls outside of “business hours”, trips to pick up supplies etc. which may require travel to perform work at other properties in the geographic area
  • Other duties as assigned

Knowledge, Skills and Abilities:

  • Responsible for thorough knowledge and adherence to Sierra Property Management Company policy
  • OneSite/RealPage experience preferred
  • Ability to take and give direction and work independently
  • Ability to coach, direct, train, and develop team members
  • Ability to communicate clearly and professionally in English in both written and verbal form with residents, co-workers, and vendors
  • General knowledge of building codes and laws applicable to the community. (i.e. freon recovery, electrical, plumbing, swimming pools)
  • Ability to work outdoors and/or without air conditioning for extended periods of time
  • Ability to operate standard maintenance equipment in a proper and safe manner including but not limited to:
    • General hand tools
    • Appliance Dolly
    • A/C gauges and cleaning chemicals
    • Electric power tools
    • Ladders including extension ladder
    • Gas and electric powered hand-held chain saw and/or pole saw
    • Mower (hand-push and riding)

Education And Experience

  • High school diploma required and professional knowledge of all trades/maintenance discipline. College degree and/or certifications are a plus.
  • At least 5 years of experience in apartment maintenance or related field

Requirements

  • Strong HVAC experience and EPA Certification required
  • Strong electrical experience and trouble shooting skills, licensed preferred but not required
  • Strong plumbing experience and trouble shooting skills, licensed preferred but not required
  • Up-to-Date Universal type EPA Certification required from an approved and licensed authority.
  • Swimming Pool Certification required
  • Must have proper tools, meters, gauges and power tools required for all trades
  • Must possess and maintain a valid driver’s license and adequate car insurance
  • Must have reliable transportation
  • Must be available for weekend, holiday and evening work
  • Travel and overnight stays are limited but may be required
  • Must always maintain a professional appearance and demeanor

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms above the shoulder; climb stairs; talk or hear. The employee must be able to lift up to 150 pounds.

Other duties

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Salary.com Estimation for Maintenance Supervisor in Warner, GA
$46,789 to $62,406
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