Front End Coordinator/Cashier

JOB SUMMARY

Leads the frontline to promote a “Highly-Satisfied” customer experience while driving customer loyalty. Helps develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions. Acts with integrity to adhere to company policy and procedures. Promotes a culture where everyone feels welcomed, valued,and engaged. Has a strong desire to achieve team and individual results. Available and willing to work in multiple areas of the store as needed

Duties and Responsibilities

• Promotes a “Highly Satisfied” customer experience utilizing appropriate tools and resources
• Drives customer loyalty through all programs and initiatives
• Addresses customer concerns and issues promptly
• Updates Associates on current customer experience feedback,goals,and company initiatives
• Utilizes TJX approved Training resources,protocols,and guides to provide training and mentoring to all Associates on Policies and Procedures
• Provides ongoing recognition and constructive feedback on cashier performance
• Maintains and monitors cash controls including change fund
• Adheres to all labor laws and meal and break period policies
• Assigns registers and coordinates breaks, strategically planning to ensure optimized coverage at frontline and sales floor
• Audits and approves all applicable paperwork
• Maintains cleanliness,recovery, and organizational standards throughout the frontline
• Monitors all frontline equipment,communicating issues to management
• Executes and adheres to all Company directives
• Maintains and upholds merchandising standards within the queue-line
• Adheres to all operational,merchandise,and loss prevention policies and procedures (IE:merchandise ticketing,EAS tagging (if applicable),and coding standards)
• Ensures proper and timely handling of damages and Mark out of Stock
• Promotes a risk-free environment by reporting to Store Management any type of safety hazard in the store
• Other duties as assigned

Specify the number of associates receiving day-to-day guidance/direction:

• Position does not have any direct or indirect reports

Minimum formal education, if any, required to perform this job

• High School graduate or equivalent degree preferred

Minimum job skills required to perform this job

• Available to work flexible schedule including evenings and weekends
• Ability to work as a team member

Excellent interpersonal skills

• Exceptional customer service skills

Ability to lift heavy merchandise with/without reasonable accommodations

• Ability to train and provide direction to others

Ability to run a register/handle money
Must be able to handle confidential information with discretion

Minimum experience required to perform this job:

• Experience as a coordinator or previous retail/supervisory experience preferred

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Work Location: In person