Student Coordinator

Student Coordinator

SIG SAUER, Inc. is a leading provider and manufacturer of firearms, electro-optics, ammunition, airguns, suppressors, remote controlled weapons stations, and training. For over 250 years SIG SAUER, Inc. has evolved, and thrived, by blending American ingenuity, German engineering, and Swiss precision. Today, SIG SAUER is synonymous with industry-leading quality and innovation which has made it the brand of choice amongst the U.S. Military, the global defense community, law enforcement, competitive shooters, hunters, and responsible citizens. Additionally, SIG SAUER is the premier provider of elite firearms instruction and tactical training at the SIG SAUER Academy. Headquartered in Newington, New Hampshire, SIG SAUER has over 3,200 employees across twelve locations in three states. For more information about the company and product line visit: sigsauer.com.

Position Summary:
Working in a fast-paced environment, the Student Coordinator provides support to Academy students and staff to maintain efficient operation of the office. Specific responsibilities include invoicing and billing LE/MIL groups, managing student refunds by working with SIG accounting, answering student inquiries via phone and email, as well as basic office duties.

Job Duties & Responsibilities:
*Work with accounting pertaining to student refunds.
*Maintain inventory of office supplies for office/site operations.
*Manages student registrations from initial entry at SSA website to student arriving at SSA for training.
*Monitor student credentials to ensure students are in compliance with SSA legal requirements.
*Answer phone and email inquiries about Academy classes and SEC memberships, handling class cancellations, gift card issuance for cancellations, and adjustments when applicable.
*Assist with student check-in and walk-in students with registration or questions at the SIG *Experience Center Academy desk on a seven day a week rotating schedule.
*Assist with staffing special events hosted by SSA.
*Other duties as assigned.
*Assist walk in students with questions on classes and registrations.
*Ensures class cancellations and customer service is handled in a professional manner.
*Assists with student check-in daily.

Experience/Skills:
*Strong knowledge of accounting, AR/collections, AP, accounting procedures preferred.
*Strong knowledge of Microsoft Office applications and the ability to accurately perform tasks in all the following: Excel, Word, and PowerPoint.
*Ability to evaluate multiple ongoing tasks and non-routine situations, determine priorities and organize work in a manner that allows for timely completion of projects within deadline parameters.
*Self-directed and able to complete projects with limited supervision.
*Strong knowledge of Oracle programs and ability to demonstrate fast learning potential of new software systems to help implement said systems.
*Capable of presenting a positive, professional image of the company to a wide variety of contacts
*Demonstrates comfortable ability interacting with internal and external customers on a daily basis.
*Able to work both in a team environment and independently, taking direction from multiple staff members and supervisors.
*General office experience.

SIG SAUER, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.