What are the responsibilities and job description for the Operations Associate position at Signal Group?
Signal Group, a top modern public affairs agency located in D.C., is looking for an ambitious, organized, and responsible Operations Associate to join the Operations Team. This role will be at the center of managing the day-to-day operational needs of the agency, building trust amongst staff and maintaining positive company culture. The Operations Associate will interact with many teams across Signal such as finance, senior management, communications and digital.
The ideal Operations Associate is interested in growing in a career within Business Operations at an agency. This role reports into the Vice President of Operations.
The Operations Associate’s responsibilities will be split into three main categories: General Operations, Financial Tracking, and Office Management.
What You’ll Do:
- Assist with the development and enforcement of company policies and standard operating procedures.
- Managing weekly timesheet submission process and time tracking data.
- Manage Revenue Tracker including data inputs and ongoing analysis.
- Support Finance and Operations on accounts payable and expenses.
- Assist with client conflict checks and managing compliance requirements.
- Assist with hiring needs by posting open positions, tracking applications and scheduling interviews.
- Assist with general office management including supply inventory, meeting preparation, catering, and internal event planning.
- Perform administrative duties and analysis in support of the Operations Team.
The Model Candidate:
- You can maintain absolute discretion with staff, financial and other business-related information.
- You are not waiting for direction, but rather seeking solutions before being asked or prompted.
- You have a strong attention to detail and are not afraid to raise concerns if something is inaccurate.
- You approach all your work with a “can-do” attitude and have the desire to learn and grow.
- You have a strong desire and excitement to understand the holistic picture of how an agency functions.
- You know how to build trust and form positive relationships with your colleagues.
- You are excited to be a part of the company culture and enjoy finding ways to improve it.
- You know how to communicate clearly to varying levels of staff.
Qualifications:
- 1 – 2 years experience in an administrative or operations related role; supporting senior level management.
- Strong analytical and organizational skills; experience working in Excel or Google Sheets is a must.
- Proficiency in data entry into software and/or spreadsheets.
- Exceptional verbal and written communication skills.
- Excellent listening skills.
- Experience with Microsoft Office Suite.
If you do not check every box, please still apply
About Signal:
Signal Group is a leader in modern public affairs. We deliver strategies and solutions driven by strategic advocacy, communications, and digital programs. Advising clients across the globe, including industry-leading companies, CEOs, governments, and non-profits, Signal offers tailored strategies for solving high-stakes challenges. We are a unique collection of top practitioners from our fields focused on delivering transformative outcomes for our client partners. We believe in supporting the growth of our team in a collaborative environment with opportunities for advancement.
Signal’s office is now open, and employees may work remotely; however, this position is based in the Washington, D.C. area. This position is required to come into the office three times a week.
We believe in supporting our team and offer a generous salary and benefits package. The salary range for this role is $50,000 and $60,000. Benefits and perks include:
- Fully company paid Medical, Dental and Vision coverage, and membership to OneMedical
- Time off including generous vacation, holidays, sick time, and winter holiday closure
- Paid parental leave and bereavement leave
- 401(k) with an employer contribution
- Annual bonus opportunity and incentives for business generation
- Cellular service stipend
- Public transportation benefits
- Free lunch Thursday (FLT), birthday donations to a charity of your choice, and more.
Signal Group is an equal-opportunity employer and is strongly committed to diversity and inclusion. Signal does not discriminate in hiring, or in any other respect, on the basis of race, color, sex, age, religion, national origin, sexual orientation, gender identity or expression, genetic information, personal appearance, political affiliation, marital status, family responsibilities, matriculation, disability, status as a veteran, or any other legally protected characteristic.
