Job Posting for Branch Supervisor - Dedicated - Guard Card at Signal of Canton-Youngstown | Signal Security
Title: Security Officer
Location: Youngstown, OH
Schedule: Full time
Pay Rate: $684 week
Full-Time Benefits:
Paid vacation time
Supplemental Medical
Tuition assistance for immediate family
Career advancement opportunities
RAIN payday advance
Requirements:
Must be 21 with ability to obtain state security guard license
Computer literate with understanding of MSWord, Excel, Email
Must have smartphone with active data plan
Possess valid license, be insurable and have good driving record
Must be a go-getter, willing and able to learn
Position Summary:
A Signal Branch Dedicated Supervisor provides functional leadership to Signals Community Based Security Officers through the development and implementation of policies and practices essential to the effective management of day-to-day operations. Basic duties include protecting all sites and managing all reporting officers. All duties listed below are minimum requirements, additional site-specific duties may be required.
Soft Skills:
Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals and purpose. Can you exhibit core values of Signal, creating peace of mind for our clients and explain those values to the Advanced and Dedicated Officers?
Strategic Planning: Effective engagement, communication, planning & execution of daily responsibilities while meeting established deadlines. Can you effectively adopt and communicate changes in regulations and company policy as well as train Dedicated officers to complete their assigned tasks?
Financial Acumen: Understanding company measurements while executing the necessary behaviors to drive performance. Can you identify and communicate potential hiring needs to your Dedicated Operations Coordinator as well as participate in the interview and onboarding process.
Team Development: Communicate with Clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed. Can you create an environment of openness, trust and respect while coaching and developing the Advanced and Dedicated Officers performance?
Project Management: Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business.Can you complete your daily assigned tasks with the additional responsibility of reviewing the activity and incident reports of Advanced and Dedicated Officers?
Responsibilities:
Coach, monitor, and develop accountability for individual performance of the Advanced Dedicated Officer and Dedicated Officers to align with company standards.
Leads the Branch Manager Daily Scrum to communicate all service, property, and post order changes.
Schedules and conducts ride-alongs with officers under their supervision, providing feedback, accountability, and recognition as needed.
Promptly and consistently report any client specific information or issues to the Coordinator, while helping to execute and provide resolutions to any client issues or concerns.
Participate in the hiring process, interviewing candidates, and setting up orientation dates and times. Communicate regularly with the Coordinator throughout the hiring process.
Responsible for equipment inventory and maintenance including uniforms, vehicles, devices, phones, etc. while communicating any equipment needs and issues to their Coordinator.
Participating in a performance review during recommended time frames with the Coordinator to enhance the Officer Brand Experience.
Responsible for ensuring schedule is complete to fulfill contracted services and will cover shifts as necessary to ensure completion while minimizing overtime.
Responsible for recommending and issuing disciplinary action for personnel in violation of the Signal Standard Operating Procedures. Furthermore, providing positive recognition for personnel going above and beyond the Signal expectations.
Communicate with the Coordinator in the Weekly Coordinator Meeting to review weekly score card, route reviews, operation priorities, and all client related issues.
Requirements:
18 years of age or older
High school diploma or GED
Pass background check and drug test
Must have reliable transportation
Must be able to work all shifts, including nights, weekends, and holidays
Complete training modules within first month
Excellent organization, oral, and written communication skills
Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
Must be able to move equipment weighing up to 20 pounds
Brand: Signal of Canton-Youngstown
Address: Signal of Canton-Youngstown Youngstown, OH - 44502
Property Description: 0289 - Greater Youngstown, OH - 44502
Property Number: 0289
Salary.com Estimation for Branch Supervisor - Dedicated - Guard Card in Youngstown, OH
$52,287 to $68,525
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