What are the responsibilities and job description for the Ramp Service Agent position at Signature Aviation?
Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development.
The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines).
- Safely and accurately conduct flight line operations in accordance with established policies and procedures
- Regular and reliable in-person and timely attendance for all shifts which may include nights, weekends and/or holidays as scheduled
- This is a physical job. There is extensive and constant standing, walking, lifting, carrying, stretching, pinching, pushing, pulling, bending, crawling, climbing, twisting, etc. (see chart)
- Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel
- Clearly communicate in English with others in person, via telephone, radio communicators, and in writing
- Must be able to physically enter/exit and operate motor vehicles and ground support equipment such as fuel trucks, vans, tugs, and cars
- Must be able to safely and efficiently perform various functions (e.g., fueling, de-icing) from elevated heights
- Ability to read, understand and follow all company policies, safety and ethical procedures, and relevant laws, regulations, orders and the like
- Must work well as part of a team, get along with others, follow lawful directions and instructions the first time, follow all company policies and procedures, and ask questions to clarify instructions
- Ability to prioritize and perform multiple tasks simultaneously
- Ability to handle stressful situations and high-profile clientele with poise, effectiveness, confidentiality, and professionalism and always with a sense of cultural awareness and sensitivity
- Independently and proactively (i) prepare for arriving/departing aircraft, (ii) identify and perform open job tasks; and (iii) immediately speak up and/or point out observed safety concerns to all stakeholders