What are the responsibilities and job description for the Dispatcher position at Silo Pros, Inc.?
Responsibilities:
- Receive and prioritize incoming calls from customers and drivers
- Dispatch drivers to appropriate locations based on customer needs and driver availability
- Utilize transportation management systems to track and monitor driver progress
- Provide exceptional customer service by addressing inquiries and resolving issues
- Enter data accurately into computer systems
- Analyze data to identify trends and make recommendations for process improvements
Requirements:
- Familiarity with phone systems and ability to handle high call volumes
- Knowledge of transportation management principles and practices
- Strong data entry skills with attention to detail
- Experience in the freight or transportation industry preferred
- Excellent phone etiquette and communication skills
- Ability to analyze information and make quick decisions
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Schedule:
- 8 hour shift
- Weekends as needed
Ability to Relocate:
- Osteen, FL 32764: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $19