Financial Counselor/Self Pay Collector

Position Summary

Silver Oaks Behavioral Hospital is a behavioral hospital that specializes in mental health and substance use disorder treatment. Our 110 bed facility is equipped with the latest safety features designed to provide patients with a comfortable environment to receive therapeutic care. Our therapy modalities are evidence-based models proven to decrease symptoms of mental illness and help patients find lasting change. Silver Oaks Behavioral Hospital offers a caring environment with licensed psychiatrists, nurses, therapists and technicians who are dedicated to providing exceptional care for all patients, regardless of ability to pay.

If you feel that your skills and compassion fit with our vision for person-centered care and want to make a difference in your community, we invite you to apply today!

Title: Financial Counselor/Self Pay Collector

Department: Business Office 

Schedule: Primarily Days 

Location: 1004 Pawlak Parkway, New Lenox, IL 60451-9401

Position Description:

The Financial Counselor is responsible for verifying benefits and eligibility on admission inquiries, preparing admission folders, collecting co-pays/deductibles from patients, assisting with establishing effective and timely payment plans, coordinating with utilization review and discharge planning efforts to limit risk of non-payment, providing ongoing patient benefit information, participating in patient discharge procedures, and coordinating financial arrangements with collection personnel.

Qualifications

Education: High school graduate, or equivalent preferred.

Experience: A minimum of one (1) years’ experience in admission processes and collections procedures, and a working knowledge of managed care; interpretation of insurance coverage plans, co-payments and deductible schedules and payment plans; and a working knowledge of computers and business software programs (Excel) preferred.

Additional Requirements: May be required to work occasional overtime and flexible hours.

Silver Oaks Behavioral offers competitive rates and benefits; time off, medical, dental, vision, short term disability, long term disability, life insurance, and matching 401k.

To learn more about Silver Oaks Behavioral Hospital, please visit:

• https://www.silveroaksbehavioralhospital.com/

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At Silver Oaks Behavioral Hospital, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.