Job Posting for Patient Appointment Scheduler at Silver Pine Medical Group
Job Description Summary
Answers the incoming calls and routes them to the appropriate resource. Schedule and confirm appointments for multiple physicians and locations.
Tasks
Scheduling and verifying patient appointment, location and time
Obtaining and entering accurate patient information into the appropriate system
Taking messages, screening and forwarding calls
Confirming same-day (as needed), next day and two (2) days ahead appointments
Identify opportunities to optimize patient care such as converting Sports Physicals to Well Visits
Checking insurance carriers to ensure practice participation in plan
Entering new insurance information, as needed
Updating / correcting spelling of names, birth dates, etc. to ensure data integrity
Mailing New Patient, CPE and PAP forms
Completing FAX Press sessions
Duties to increase and diversify as experience is gained
Qualifications
Ability to communicate effectively on the telephone and in writing
Knowledge of practice policies and procedures
Ability to work independently and as a team member
Able to demonstrate accuracy and efficiency
Ability to read and comprehend patient medical charts, medical terminology, prescription medications and physician messages.
Strong computer skills and interpretation of EMR systems a plus
Requirements
High School diploma or equivalent required
Basic knowledge of medical terminology
Telephone experience a plus
Knowledge of and/or experience in a private medical office setting preferred
Job Type: Full-time
Pay: $15.50 - $16.00 per hour
Benefits:
401(k)
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance
Healthcare setting:
Outpatient
Telehealth
Medical specialties:
Primary Care
Schedule:
8 hour shift
Application Question(s):
As part of our new hire on boarding process, we require a background check and drug test screening. Is this something you are comfortable moving forward with?
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Ability to Commute:
Sterling Heights, MI 48313 (Required)
Work Location: In person
Salary.com Estimation for Patient Appointment Scheduler in Sterling, MI
$38,123 to $46,318
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