What are the responsibilities and job description for the VALET ATTENDANT position at Silverton Casino Llc?
General Summary of Job Duties: As a Valet attendant, you will be responsible for parking and retrieving guest vehicles in a prompt yet safe manner and providing excellent customer service. The ideal candidate must have a friendly demeanor with strong communication and customer service skills.
Principle Responsibilities and Duties
- Maintain high-quality guest service according to Silverton's Be Amazing Service Standards.
- Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
- Greets and welcomes guests
- Responsible for parking quest vehicles in the valet lot. This is to be done in a safe and efficient manner
- Secure key and valet tickets in the valet booth.
- Return vehicles to guests in a safe and timely manner.
- Call and hail taxi cabs
- Adhere to all appearance and uniform standards.
- Maintain an open line of communication with Managers.
- Maintain a positive and professional demeanor during all interactions with guest, fellow Team Members, and Vendors.
- Ability to accept performance feedback in a professional manner.
- Regular attendance to all scheduled shifts is considered an essential function of the job.
- Arriving on-time for all scheduled shifts is considered an essential function of the job.
- Other duties as assigned.
To perform the job successfully, an individual should demonstrate the following Silverton Values:
- Character: Always do the right thing and treat everyone with dignity and respect.
- Collaboration: Celebrate Diverse ideas, thought and talents.
- Care: Be KIND to yourself and each other.
- Fun: Our guests are here to have FUN, so we should have FUN, too!
- Excellence: Be Amazing!
Skills, Education & Other Requirements
- Demonstrate ability to drive all types of vehicles.
- Possess a valid driver’s license and provide a Department of Motor Vehicle print out of a good driving record.
- Must be 21 years of age.
Required Work Cards
- Identification that establishes identity
- Identification that establishes the right to work in the United States.
- Valid Nevada Driver's License.