Performance Improvement Analyst II

We're committed to bringing passion and customer focus to the business.

Position Summary

The Performance Improvement Analyst II implements process improvement opportunities across the organization using Lean/Six Sigma Methodologies. This individual will participate in efforts to assess and drive opportunities to achieve productivity gains, realize cost reductions, risks mitigated, and improve customer and associate experience. The Performance Improvement Analyst II will draw upon their analytical expertise to help us discover key insights hidden in vast amounts of data and help us make more intelligent decisions to deliver even better products for Simmons customers.

Essential Duties and Responsibilities

• Supports the execution of performance improvement opportunities utilizing continuous improvement and problem-solving methodologies.
• Maximizes operational efficiencies and leverages technology to its fullest extent.
• Participates in cross-functional improvement teams following the DMAIC roadmap, Lean A3, and/or a combination of any other continuous improvement methodologies.
• Leads development of value stream mapping and process engineering.
• Assist in developing key performance metrics and assist business units in establishing efficient ways to track data in a meaningful way.
• Performs other duties and responsibilities as assigned.
• Provides user support, including researching issues, determining options for resolution.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Skills
  • Ability to read and comprehend simple instructions, short correspondence and memos.
  • Ability to read and interpret documents such as procedure manuals, general business correspondence and/or journals or government regulations.
  • Ability to write simple-to-business correspondence, routine reports, and procedures.
  • Ability to effectively speak, respond to questions, and present information to the following: one-on-one /small groups, customers, employees, clients, managers, top management, public groups, board of directors, and the general public.
  • Strong interpersonal skills.
  • Strong written and verbal communication skills with the ability to cultivate support.
  • Self-driven, self-managed, energetic, passionate and motivated with the ability to work independently to deliver results.
  • Team player that works well collaboratively to implement change.
  • Ability to document current business processes and assess future state with a goal of developing sustainable, repeatable, and quantifiable improvements.
  • Understanding database concepts and SQL.
  • Ability to query databases to prepare reports/dashboards to empower business units to make data-driven decisions.
  • Understanding of business intelligence tools such as Power BI, Cognos, Tableau, etc...
  • Adaptable and agile, can conform to shifting priorities and demands as the organizational landscape changes.
  • Ability to read, analyze and interpret complex reports and regulatory documents.

• Education and/or Experience
  • BS/BA Degree (four year) from an accredited university/college AND
  • Two plus years of experience in performance improvement, process engineering, data analytics, or similar role.

• Preferred Qualifications
  • LEAN/Six Sigma Certification
  • Prior banking experience

• Computer Skills
  • MS Office programs

• Certificates, Licenses, Registrations
  • None

Other

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and responsibilities may change at any time with or without notice.

Skills Training:

• Critical Thinking, Reading Comprehension, Systems Analysis,
• Communication, Decision Making, Problem Solving, Project Management

Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications. Simmons First National Corporation and its subsidiaries are committed to Affirmative Action Programs consisting of results-oriented procedures to ensure equal employment opportunities. These programs require positive action in lieu of neutral non-discrimination and merit hiring/performance policies.