Medical Records Clerk II.

GENERAL DESCRIPTION/POSITION GOAL:  

 I.              JOB RELATED FUNCTIONS:  

• Demonstrates competency in the performance of job related skills appropriate to his/her customer populations and departmental services.

• Responsible for continuous follow ups on all types of inbound and outbound medical records requests in various systems.
• Maintains quality results by following Hospital and Radiology standards.
• Maintains patient confidence by keeping patient records information confidential.
• Maintains a master request log in multiple systems and completes and resolves a high volume of prior requests.
• Corrects and communicates problems according to established procedures.
• Organizes and uploads CD’s and DICOM images into the PACS system via the use of several different applications.
• Demonstrates exceptional organizational skills as a means to serve the entire portfolio of corporate over read accounts that utilize SimonMed systems and that rely on SimonMed Results.
• Effective in communication with Radiologists and other physician relations staff in order to maintain and stabilize the flow of medical results.
• Demonstrates the ability to multi-task and work out of several different systems when handling, resolving or closing out inbound or outbound requests.
• Follows procedural digitizing of Films from outside physician groups and corporate over read accounts.
• Demonstrates the ability to book exams in RIS for outside facilities and validate any adjacent DICOM images or Films that are electronically pushed to us, or sent to us, as a means to make the records visible and available for internal health care providers to interpret and relay results.
• Demonstrates exceptional Time Management Skills, Pays Attention to Detail, Is Quality Focused and contributes to the team with high productivity in a fast paced environment.
• Ability to coordinate multiple types of requests with team members and organization employees.
• Deadline/Results Driven.

• Duties as assigned.

 II.            CUSTOMER SERVICE EXPECTATIONS:  Demonstrates competencies in customer service and an understanding SimonMed Imaging code of conduct and culture.

 III.           EQUIPMENT:  Utilizes and operates equipment and mechanical devices which provide for a functional, effective, and safe environment.

 IV.           JOB RELATED AND PROFESSIONAL GROWTH:  Adheres to policies, procedures, guidelines relative to departmental operations.  Participation in specific activities for the promotion of self-growth or the enhancement of a positive image.

 V.            QUALITY:  Applies the standards of practice/performance in the work setting to achieve positive outcomes.