ADMITTING REGISTRAR II

GENERAL SUMMARY:
 

To collect, prepare, and process, in accordance with hospital policies and procedures, all information necessary for Patient Admission/Registration.

ESSENTIAL FUNCTIONS AND DUTIES:

• Answers, incoming telephone calls in a prompt (within 3 rings), courteous, and professional manner; and handles al inquires or transfers calls to the appropriate area.
• Receives, records, and files Patient Reservation requests from physicians as designated by hospital policy.
• Assigns beds to new and transferred patients.
• Greet and register all patients entering the Hospital for Admitting/Registration services.
• Renders courteous service to patients, physicians, visitors, patients' family, and hospital personnel.
• Conducts admission interviews. Schedules and telephone patients with assigned admission time.
• Obtains all necessary demographic and financial information from patients in Admitting, ED, Outpatient, Labor and Deliver, and other Patient locations.
• Copies insurance cards and picture ID's.
• Obtains appropriate signatures on consents for treatment, payment guarantees, insurance forms, and release of information forms.
• Attaches the Patient's identification bracelet.
• Works very closely with Staff on the Nursing Unit when assigning beds.
• When patients are in distress, you will not wait for Central Transport but accompany the patient to the ED or room, immediately.
• Obtains wheelchairs for patients when necessary, and is familiar with safety rules when seating patients in wheelchairs (lock wheels).
• Create the death certificates / stillborn certificates and contacts the appropriate physician for completion of the certificate. Contacts funeral home when the certificate is completed.
• Complies with the Board of Health rules pertaining to length of time (36 hours), a body may remain in Hospital morgue. Responsible for calling the Board of Health for extensions.
• Demonstrates knowledge of insurance and payment procedures.
• Demonstrates knowledge of computer operations related to admission/ registration activities.
• Demonstrates commitment to excellent customer service.

MINIMUM EDUCATION:
 

High school diploma or general education degree.

MINIMUM WORK EXPERIENCE:

• One to two years of previous work related experience.
• Medical terminology.