What are the responsibilities and job description for the PRACTICE MANAGER position at Sinai Chicago?
GENERAL SUMMARY/BASIC PURPOSE OF JOB:
The Practice Manager will be primarily responsible for direct onsite management of the daily operations of the ambulatory physician practice(s) at Mt. Sinai Hospital, Holy Cross Hospital or various off site locations. The Practice Manager partners with key leaders across Sinai Health Systems various departments in decision making and ensures a bidirectional flow of information. The Practice Manager promotes excellence in all areas of ambulatory operations and serves as the champion for continued process improvement work. The Practice Manager will focus on the patient and family experience, quality and safety, coordination of care across the continuum, use of technological tools and solutions including EMR, metrics reporting, customer service, and oversees the budget, billing and related revenue cycle services.
MINIMUM EDUCATION:
- Bachelor degree preferred
MINIMUM WORK EXPERIENCE:
- 2 or more years of experience in a supervisory role within a clinical setting preferred
- Previous physician management experience preferred
- Financial management, operations management, and Electronic Medical Record experience preferred
- 340B experience is a plus
- Hospital Based Clinic experience is a plus
KNOWLEDGE & SKILLS:
- A flexible and positive attitude
- A proactive and adaptable working style- able to cover tasks as they arise
- A problem-solving orientation and eagerness to identify process gaps and implement practical solutions
- Demonstrated ability to build alliances, drive results and manage change
- A passion for mentorship and team-development
