What are the responsibilities and job description for the Branch Operations Manager position at Singer Industrial?
Job Summary:
A Branch Operations Manager is to lead and work alongside all individuals of our Distribution and Service Team at the identified location with management responsibility. This person must believe, live and promote our mission statement and corporate values, ensuring quality practices are maintained, improve productivity and efficiencies where applicable, collaborate with the corporate office to maintain proper inventory levels, all accounting detail is communicated, HR responsibility is managed, and maintain a safe and positive work environment. This position requires strong listening, effective communication and team building skills, timely problem-solving techniques, ability to multitask and focus on multiple projects at once while exceeding customer expectations.
This is an onsite role located in Columbus, OH.
Duties/Responsibilities:
- Lead and manage the day-to-day business operations for the location of responsibility.
- Collaborate with sales to meet corporate objectives and customer service expectations.
- Analyze process effectiveness, make recommendations for productivity improvements, and eliminate waste.
- Responsible for showroom appearance and product offering.
- Ensure all retail sales are at appropriate margin levels.
- Lead customer service, front counter, and warehouse staff.
- Assist with the recruiting, hiring, and interviewing process to maintain proper staffing levels.
- Communicate with senior management for branch level needs on equipment, manpower and inventory.
- Ensure cycle counting is maintained at an acceptable accuracy level.
- Operate as a working manager performing all job duties as required.
- Manage and review locations timecard requirements through ADP.
- Any other duties assigned by Senior Management.
Required Skills/Abilities:
- Team Building (ability to lead and motivate others)
- Effective Leadership and Management; Customer Service (people skills)
- Process Improvement
- Staff Planning; Developing Standard
- Strong Computer Skills
- Ability to Work Well Independently and Function as an Integral Part of a Team
- Previous Experience Managing Other Preferred but not Required.
Education and Experience:
- Bachelor’s degree in business, or other equivalent experience.
- Current permanent U.S. work authorization required – no sponsorship.
- Experience with hose, rubber and/or fluid power distribution a plus.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 40 pounds at times.
Salary : $49,200 - $62,300
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