Job Posting for Global Assignment Consultant at SIRVA
The Global Assignment Consultant provides essential support to SIRVA’s corporate clients in managing the designated client’s personnel who are relocating for an international assignment. The GAC serves as the primary point of coordination for international assignees for the delivery of various assignment management services offered under their employer’s international assignment policies and procedures.
Description of Duty
60% -
Oversee the delivery of assignment management services, including policy counseling, destination services, household goods shipping, immigration, departure services and expense management.
Interpret the designated clients’ international assignment policies and procedures and evaluate different options in order to provide advice and consultation to international assignees based on their particular needs and country-specific requirements.
Provide on-going consultation to the assignee during the entire length of the international assignment. In Direct Delivery locations, ensure all invoicing and closing out of operational files is complete.
20% -
Coordinate with all internal departments/functions to ensure a successful assignee experience. Manage communication process and ensure quality of service delivery.
10% -
Communicate/interface with the client’s HR contacts on relocation/assignment issues impacting the employee and family.
Provide assistance with exception management, including recommendations on specific exceptions to policy.
Provide assignee status updates, keep the client abreast of issues offer solutions as issues arise, and complete client projects and reports as requested.
10% -
Complete other tasks/responsibilities as required to provide effective support to Manager, Client and Assignees.
QUALIFICATIONS AND PREFERRED SKILLS
Minimum 1 years of direct relocation experience OR 3 years of related customer service experience
Knowledge of international assignment management and global business
Ability to identify potential problems and develop creative solutions without immediate direction or supervision
Excellent written and verbal communication skills
Strong organizational skills; the ability to function as part of a team while acting as a self-starter
Ability to manage deadlines, multi-task and operate in a fast-paced environment
Strong presentation skills, business etiquette and interpersonal skills
PC proficiency – Word, Excel, PowerPoint, Outlook and job-related systems
Salary.com Estimation for Global Assignment Consultant in Grimbergen, MA
$113,797 to $159,422
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs with skills like those required for the Global Assignment Consultant.
Click the checkbox next to the jobs that you are interested in.