Business Analyst

Business Analyst

Site Impact is seeking a Business Analyst. We are looking for a world-class problem solver and a highly structured thinker who can break down and solve any challenge using data. This person will answer high-priority, targeted business questions to drive growth and support day-to-day reporting needed across the business - including Product, Marketing, Sales, Customer Success, and more. Additionally, this person will work closely with our Data & Analytics Engineering team on building and improving the operational data sets that power our analytics and operational workflows.

The ideal candidate

• has a strong bias towards action.
• enjoys finding patterns amidst the chaos.
• has repeatedly demonstrated success using analytics to drive impact. In addition.
• Has the technical skills to surface insights quickly and the communication skills to translate those insights in a way that persuades action.

Join our team and be part of an innovative and dynamic environment where you can make a meaningful impact. 

Responsibilities and Qualifications

Responsibilities:

• Strong communication skills verbal, written, listening, and presentation. Expertise in business process analysis, system analysis, and data analysis.
• Take charge attitude, proactive in finding answers.
• Experience supporting requirements, design, testing, and delivery of products.
• JIRA
• Agile/Scrum
• Comprehensive understanding of the full software development lifecycle (SDLC) including recent successful and demonstrated experience with agile methodologies (Scrum), Requirements Management, and Configuration Management methodologies, along with corresponding support tools, is expected.
• Attending our Sprint Planning Meetings, as we work to determine the work we will commit to in our next sprint. 
• Be part of the Daily Scrums as we "Walk the Board" to determine our progress for the next 24 hours. 
• Work with the team to determine estimates for Product Backlog Refinement. 
• Communicate and work with the team as issues arise. 
• Ability to multitask and prioritize multiple incoming requests.
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Required Experience 

• A bachelor’s degree in business or a related field or an MBA 
• A minimum of 3 to 5 years of experience in business analysis or a related field 
• Experience working on an Agile Team
• Creation of acceptance criteria, test data strategy, test case scenarios, and end-to-end test plans.
• Conduct various levels of testing, including manual, regression, and exploratory.
• Provide end-user support for production technology solutions. Including the creation and execution of SQL database queries.
• Work with developers and quality assurance analyst to identify and isolate issues.
• Strong analytical skills working with complex and highly integrated systems.
• Experience performing data analysis on complex data models.
• Proficiency in a wide range of tools and software used in product management. 
• Exceptional collaboration and communication skills, ability to build strong professional relationships within the team and across the organization. 
• Prolific writing and documentation skills, able to produce requirements, scenarios, use cases, and cross-org workflows in support of product team using standard Agile team tools from Atlassian and Microsoft (Confluence, Visio, PowerPoint, Jira, Word, etc.)  
• Excellent planning, organizational, and time management skills