Technical Product Support Specialist

TEAM UP WITH US!

The Technical Operation Specialist is responsible for-depth demonstrations, training and operational support for technical solutions related to site positioning systems. This position will also be a responsible for providing professional services solutions for our customers.

DO YOU HAVE WHAT IT TAKES?

WHAT YOU'LL DO

• Maintain Subject Matter Expert (SME) level knowledge of UAV & Photogrammetry application
• Responsible for delivery of training & education for Total Station & UTS
• Assist with our ability to run Trimble machine control on competitive infrastructure
• Support Sales members with technical, hardware and field operational solutions. • Provide SCS900 & Control Unit training & education
• Survey & jobsite layout training & education
• Perform delivery orientations and 30-day revisits
• Provides support on a shift rotation with the SITECH remote assistance support team
• Build focus on SITECH's ability to assist with Trimble's Innovation Partner Program - Beta Tester
• Educate & train internal personnel on competitive site positioning product
• Identify, troubleshoot and escalate/resolve uncommon hardware and software issues from team members and/or customers.
• Provide Professional Services as a solution to our customers
• Adheres to all safety policies and job site regulations.
• Other duties as assigned.

WHAT YOU'LL NEED

• Bachelor's degree (B. A.) from four-year college or university; or five to ten years related experience and/or training; or equivalent combination of education and experience in a technology related field.
• Excellent written and oral communication skills. The ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. The ability to write reports, business correspondence, and procedure manuals, effectively communicate technical information and respond to questions from groups of managers, clients, and customers.
• The ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Mathematic skills: The ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply concepts of basic algebra and geometry.

WHY WORK WITH US?

• We like to take care of business and have fun doing it!
• We offer health, dental, vision, life, and more as a comprehensive benefits package.
• Don’t you want to work with awesome people?

IMPORTANT INFORMATION

While performing the duties of this job, the employee is regularly required to sit, talk or hear.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Required travel up to 10%.

This position is not considered a safety sensitive position.

The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.

EEO/AA

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)