What are the responsibilities and job description for the Greeter position at SIXT?
Company Description
Job Description
SIXT is looking for a Greeter to be responsible for welcoming customers and ensuring an enjoyable experience during the rental process. The ideal candidate possesses the following attributes:
- Exceptional interpersonal skills
- Ability to work in a fast-paced environment
- Strong verbal and written communication skills
- Strong organizational skills and the ability to multi-task
What you will do:
- Provide excellent customer service to every customer that enters the branch
- Handle different situations daily
- Direct customers in the right direction based on their needs
- Answer all customer inquiries in a timely manner
Qualifications
About you:
- High School Diploma or GED required
- Minimum 1 year customer service experience; previous customer/escalation support experience preferred
- Must have basic computer navigation skills and knowledge of Microsoft Office Applications
- Excellent relationship building skills
- Must be at least 21 years old
- Likely to require at least 5-10% travel, some of which may be by airplane
- Must be able to work a flexible schedule including day and/or evening hours
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Proficiency in English and Spanish
- Ability to communicate in other languages (French, Portuguese, Hebrew, German, etc.) a plus
Additional Information
Paid vacation, medical, dental, vision and 401(k), Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities within the company.
At Sixt, we pride ourselves on having an inclusive and unique environment. We are an Equal Opportunity-Affirmative Action Employer – Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation.
The information listed above is intended to describe the general nature and level of this position. Essential functions and responsibilities may change as business needs require. Your response to this advertisement may result in your consideration for employment with Sixt Rent a Car, LLC and its subsidiaries. Offers of employment will be made by Sixt rent a Car, LLC or any of its subsidiaries or brands.
Come join our team! Apply now.
About the department:
As a mobility service provider, our Branches & Operations division is the point of contact with our customers: whether by phone, app or directly in our SIXT branches. This means: premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet. As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.
About us:
We are a leading global mobility service provider with sales of €3.07 billion and around 7,500 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT (car subscription) and gives our customers access to our fleet of 270,894 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!
