CASE CARE SPECIALIST - SAN ANTONIO

We invite you to join our team at SJRC Texas to offer a healing environment for children and youth who have been abused, neglected and/or abandoned. Individual treatment plans, a homelike environment and highly trained staff all help each child gain success.

During the application process you will be required to undergo an extensive background check process to include: criminal history check, DMV report, DFPS background check, FBI fingerprinting, drug test and TB test.

PRIMARY FUNCTION/RESPONSIBILTY

The Case Care Specialist is responsible for coordination of services within the SJRC Texas/Belong Network of providers as required by the contract and licensing regulations. The Case Care Specialist will provide support and coordination of services in order to facilitate safety, permanency, and well-being of placements. This includes collaboration with Network Providers to ensure all children receive recommended and/or required services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for carrying out case coordination services as required by the contract and licensing regulations.
• Coordinates admissions, case planning, extensions, and discharges of child/youth with appropriate parties in the provider network.
• Works closely with professional and childcare staff of SJRC Texas/Belong network providers and community partners to ensure the delivery of services outlined in the child/youth service plan.
• Makes frequent contact after placement of child/youth to ensure appropriate services are provided with appropriate parties within the provider network and community partners.
• Documents child/youth records and services provided by Network Providers in accordance with the provisions of licensing standards, COA, and SJRC Texas/Belong policy.
• Attends child/youth case meetings as required with appropriate parties.
• Document all contact with clients and collaterals; complete case activity logs each month and keep record of all related documentation; maintain client files.
• Maintains strong business relationships with DFPS, the provider network and children and youth to facilitate collaboration and cooperation.
• Provide support to intake and placement to include transportation.
• Performs other related duties as assigned.

GENERAL EXPECTATIONS

• Adheres to all policies and procedures of the agency and its accrediting and standard setting bodies, such as Council on Accreditation (COA) and state licensing.
• Contributes to building a child welfare system that is safe, secure, and stable; family centered; connected to the community; which relies on evidence-based practice necessary to support contract services in Comal
• Adheres to all policies and procedures of the agency and its accrediting and standard setting bodies, such as Council on Accreditation (COA) and state licensing.
• Maintains client confidentiality per SJRC Texas/Belong standards and all applicable codes of ethics
• Learns, understands, and supports the SJRC Texas/Belong mission, purpose, and function.
• Carries out the Trauma Informed Care principles and practices for both internal and external stakeholders.
• Responsible for the environmental, cultural, safety, diversity issues and needs of the clients and others that enter the work area.
• Attends mandatory trainings as defined in positions training matrix.
• Attends continuing education necessary to expand knowledge and maintain certifications or licenses.
• Uses outside professional collaboration and intra-agency teamwork appropriate to the agency.
• Skilled in organizing work in an environment with multiple challenges and priorities with minimal supervision.
• Avoid all conflicts of interest, real or perceived.

QUALIFICATIONS

Required: Associate’s degree from an accredited college or university in Child Welfare or related field plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience.

Preferred: Bachelor’s degree from an accredited college or university in Child Welfare or related field OR Master’s degree from an accredited college or university in Child Welfare or related field.

Certifications/Licenses/Registrations:

• Valid Texas Driver's License, good driving record, ability to provide own transportation and proof of current automobile insurance.

PHYSICAL/MENTAL REQUIREMENTS

Physical Demands

• Body mobility to stoop, kneel, bend, reach, walk and walk briskly to interact with and monitor children.
• Stamina to work long days and drive long distances.
• Light to moderate lifting up to 60 pounds.

Visual and Cognitive Demands

• Communicate both verbally and in writing.
• Give and receive verbal and written instructions (with or without hearing aids).
• Read fine print, have sustained vision and peripheral vision (with or without glasses).

Environmental Demands

• Dexterity to remain calm and adapt to fast paced and emotional environments consisting of children with moderate to severe emotional and psychological needs.

Work Environment

• Settings with varying moderate to high degrees of background noise.
• Light and ventilation found in typical setting.
• Campuses are smoke-free, except on permitted campuses in designated areas.

Possible Hazards

• Possibility of exposure to blood borne pathogens exists if universal precautions are not followed (Hepatitis B inoculation available per request).
• Possible injury when lifting or moving (child or objects) if employee fails to use proper body mechanics, or if proper techniques are not used when the use of SAMA restraint techniques are required.

DESCRIPTION OF THE WORKING ENVIRONMENT

Scheduled for a minimum of 40 hours per week but may necessitate additional time to complete assigned work. Rotating schedule for evenings and weekend training. Some local travel to provide training to external customers and agencies.

DESCRIPTION OF ORGANIZATIONAL RELATIONSHIP/REPORTING RELATIONSHIPS

Supervised by: Case Care Supervisor

Supervises: N/A