What are the responsibilities and job description for the Computer operator position at Skiltrek?
This role is for 3rd shift
Description :
Monitors all jobs and activity on the AS400 / Mainframe / Distributed servers
Responsible for backup and restoration for all MBCI systems as needed
Prints appropriate reports scheduled and as requested; provides data for IT audits (SOX)
Assists with IT Support Center calls and tickets; support SLAs
Analyzes, diagnoses, and resolves system errors, malfunctions, misconfigurations, and job stoppages to maintain services, enhance capabilities, and prevent system outages
Seeks assistance from technical staff to resolve production issues and escalate system problems as appropriate
Adheres to computer room security procedures
Maintains turnover logs, problem logs, tape logs, access logs, and user problem report documents
Troubleshoots and resolves or assists with resolution of end-user questions or inquiries
Performs system backups when required
Consistently demonstrates the 5 Traits of Success : Teamwork, Integrity, Hard Work, Confidence, and Passion
Performs other duties as may be assigned at management s discretion
Skills :
mainframe, as / 400, operation, Desktop, Troubleshooting, Support, Help desk support, Technical support
Top Skills Details :
mainframe,as / 400,operation,Desktop,Troubleshooting,Support,Help desk support,Technical support
Additional Skills & Qualifications :
Excellent customer service orientation
Strong communication skills listening, verbal, and written
Team-oriented and skilled in working within a collaborative environment
Ability to effectively prioritize and execute tasks
Strong problem-solving skills
Strong attention to detail and accuracy
Experience Level : Intermediate Level
Intermediate Level
About Us
Skiltrek is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US.
At Skiltrek, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances,
be abreast with the latest happenings in technology world and enjoy a satisfying work life balance.
Skiltrek is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender,
race, religion, national origin, ethnicity, disability, gender identity / expression, sexual orientation, veteran or military status, or any other category protected under the law.
Skiltrek is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
Last updated : 2024-02-23