- Windows 10 Troubleshooting and Imaging Experience- Primarily W10
MAC OS X Troubleshooting
Experience (MS Office Suite 365, Adobe, Connectivity, Outlook, etc.). Mac Imaging Experience a Plus
-Hardware support for Peripheral devices (printers, mouses, monitors, etc.) Software Support (MS Office 365, Adobe Creative Suite, Outlook, etc.)
-Customer Service highly important in this role.
Must have setup & support experience for IOS mobile devices (email/cloud/settings setup)
Skills Requirements
- Effective interpersonal skills, articulate in order to interface with client staff.
- Able to work in a team and independently, demonstrating problem solving skills.
- Experience imaging and configuring systems PC/MAC systems.
- Common Hardware break fix, software installation skills
- Basic end user network trouble shooting skills around network adapters, wireless, and vpn clients.
- Basic AD account and group management skills (Create, modify, disable, add, remove. We use Adaxes as the interface to AD)
- Experience with Windows 10 OS, with strong MAC OS skills.
- Experience with Microsoft Office installations, repair, and general application support (Outlook, Excel, Word, Power Point)
- Experience with end Help Desk ticketing systems.
- Supports mobile devices (Android/IOS)
Top Skills Details:
Mac, Windows, Office 365, Desktop
About Us
Skiltrek is an award-winning IT staffing firm and the staffing partner of choice for many leading companies across the US.
At Skiltrek, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances,
be abreast with the latest happenings in technology world and enjoy a satisfying work life balance.
Skiltrek is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender,
race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.
Skiltrek is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
Salary.com Estimation for MAC Technician in Kansas, MO
$62,203 to $83,064
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