What are the responsibilities and job description for the Nail Salon Coordinate position at Sky Nails & Spa?
Job description
We are looking for a Nail Salon Coordinate / receptionist to act as the first and last point of contact for customers who visit our salon or contact us to learn about our beauty services. Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone or in person and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand. Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers.
Responsibilities
- Warmly greet clients, walk them to the proper service station and inform assigned tech of their arrival
- Book and confirm appointments via phone
- Process transactions (cash and credit cards) and issue receipts
- Welcome walk-ins, answer questions about services and schedule appointments based on availability
- Inform clients about new services and discounts
- Update client records with contact and appointments
- Maintain a tidy reception area
- Balance Till at the beginning and end of each shift
- Key holder
Skills
- Proven work experience as a Salon Receptionist, Front Desk Representative or similar role
- Hands-on experience with office equipment, like printers and POS systems
- Familiarity with processing transactions
- Excellent communication abilities (verbal, phone and email) with a customer service attitude
- Solid organization and record-keeping skills
- An ability to remain calm under stressful circumstances
- Bilingual is a Plus
- High School diploma
WEEKEND Availability is a MUST ( 10 hours day)
10 am - 6 pm Monday
10 am - 7:30 pm for Tuesday - Saturday
11:00am to 5:00 pm Sunday
Job Types: Full-time, Part-time, Contract
Pay: $12.00 - 17.00 per hour depending on experience
Job Types: Part-time, Contract
Pay: $12.00 - $17.00 per hour
Schedule:
- 10 hour shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Miami, FL 33179: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location