What are the responsibilities and job description for the Hotel Front Desk Associate position at Sky Ranch Lodge?
Job Description:
FRONT DESK/CUSTOMER SERVICE AGENT
Position Summary:
Responsible for guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating an exceptional guest experience.
Responsibilities:
- Process payments and respond to guest inquiries
- Handle check-ins, check-outs and reservations in a friendly, efficient and courteous manner
- Consistently complete detail-oriented work in a timely manner
Requirements:
- High school diploma or equivalent required
- Exceptional guest relations/customer service skills.
- Excellent verbal and written communication skills
- Ability to stand for extended periods of time
- Must be a team player with a positive attitude
- Consistently attentive, courteous and efficient in dealings with guests, managers and employees
- Must have a valid Driver’s License
Property/Location:
Sky Ranch Lodge, 1105 Airport Road, Sedona, Az 86336
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- hospitality: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
- Spanish (Preferred)
Work Location: In person
Salary : $20
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