What are the responsibilities and job description for the Sales Operations Manager - CPQ (Remote) position at Skydio?
About the role:
Skydio is seeking an experienced and driven Sales Operations Manager - CPQ to join our Revenue Operations team. In this role, you will be responsible for implementing and optimizing multiple processes and systems in the proposal & contract phase of the sales cycle. You will work closely with cross-functional teams to identify areas for improvement, streamline operations, and drive revenue growth. In addition to having deep expertise in Skydio’s tech stack, this role will require strong project management skills and the ability to proactively solve complex and ambiguous problems.
How you'll make an impact:
- Manage key pieces of Skydio’s technology stack, including Salesforce, Salesforce CPQ, Salesforce B2B Commerce, Salesforce Partner Community, Conga CLM and Rattle
- Optimize internal processes to increase efficiency and effectiveness across the proposal and contract phase of the sales cycle.
- Manage Quote and Order management processes and technology, including creating, reviewing and approving quotes orders to ensure compliance with company policies and procedures
- Act as a product/SKU master, ensuring that all pricing and product information is up-to-date and accurate by coordinating information flows from Arena to SFDC and then Netsuite
- Build and implement Deal Desk processes and systems, including managing deal approvals, pricing requests, and non-standard terms and conditions
- Provide strategic guidance to the organization on technology and process-related matters
- Collaborate with cross-functional teams to identify areas for improvement and implement solutions
- Create and manage project plans, ensuring timely delivery of initiatives
- Develop and maintain documentation on processes and systems
- Conduct change management by training and supporting end-users on technology systems and processes
- Conduct regular audits of systems and processes to ensure compliance and accuracy
- Proactively identify and solve complex and ambiguous problems
What makes you a good fit:
- Bachelor's degree in Business Administration, Computer Science, or a related field
- Minimum of 5 years of experience in a similar role, preferably in a technology or software company
- Deep expertise in managing technology systems, including Salesforce, Salesforce CPQ, Salesforce B2B Commerce, Salesforce Partner Community, Netsuite, and Rattle
- Salesforce CPQ Certification preferred
- Strong project management skills, with the ability to simultaneously manage multiple projects in a cross-functional environment
- Excellent analytical and problem-solving skills, with the ability to proactively identify and resolve complex issues
- Strong communication and interpersonal skills
- Ability to thrive in a fast-paced, dynamic environment
- Extra consideration given to candidates who have experience working in a company that sells both hardware and software to Enterprise and PubSec customers
Compensation Range: The annual base salary range for this position is $110,500 - $139,750*. Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience. In addition to base salary, Skydio full-time employees are eligible to enroll in our benefit plans and take advantage of a variety of incentives and stipends.
*For some positions the pay may be dependent upon the individual's regional location.
Salary : $110,500 - $139,750
