Server

The server is responsible for serving food and beverages with the highest level of customer service to guests throughout the restaurant and pool area. They are responsible for maintaining the organization and cleanliness of the FOH and server stations, knowing all aspects of the menu descriptions and specialty cocktails, all server side work and communicating with both guests and management to ensure brand standards are met at all times.

Responsibilities and Duties

• Shows up for work on –time in uniform with all tools, pens, wine opener, pad.
• Accurately describes menu items, Property history, specialty drinks and wine for complete guest satisfaction
• Describes all dishes accurately and knows all dishes including allergies and dietary restrictions
• Serve special events as needed and work holiday and special services as needed.
• Take orders and serve guests at the pool area while maintaining cleanliness and organization in the pool section
• Accommodates any special requests and checks with kitchen to ensure we can do it
• Maintains table appearance by pre-bussing throughout the entire meal.
• Handles money efficiently and accurately
• Properly ring in food & drinks into POS accurately
• Can safely and swiftly carry a tray of drinks and properly serve them without having to put tray on table
• Maintains a safe and sanitary work environment
• Communicates with guests regarding menu and beverages & property information and history
• Upsells menu items and specials to maximize food and beverage revenue
• Serves menu items to guests in a prompt and courteous manner and according to established service standards
• Notes timing of meal progression and notifies kitchen and or management
• Performs pre and post side work efficiently
• Settles guest payments; makes accurate change for guest and processes credit card transactions correctly
• Monitors and observes guest’s dining experience. Ensures guests are having a great time, and is completely satisfied with food and service
• Removes used tableware between courses and provides tableware for next course in advance of food delivery
• Runs food as needed, especially for large parties and during peak hours
• Maintains table maintenance, and is ready and willing to assist the support staff
• Reports all equipment problems and maintenance issues to manager
• Assists with the restock and replenishment of inventory and supplies
  
  

Qualifications/Skills Needed

• Previous applicable server experience
• Demonstrates the ability to interact with the public and co-workers in a friendly enthusiastic and outgoing manner
• Requires the ability to speak, read and comprehend instructions.
• Strong listening and oral communication skills
• Must be able to work weekends & Holidays
• Must at least 18 to serve alcohol
• Knowledge of food, wine and spirits
• Demonstrates the ability to interact with the public and co-workers in a friendly enthusiastic and outgoing manner
  
  

Physical Requirements

• Must be able to stand, reach, stoop, bend, lift, and clean during various activities throughout shift.
• As needed, must be able to lift products or supplies up to 25 lbs.
  
  

Upon hire, submission of satisfactory proof of your identity and your legal authorization to work in the United States.

Skyview Los Alamos provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion, creed, age (40 and over), disability (mental & physical), sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state or local laws.