What are the responsibilities and job description for the Salesforce Practice Leader position at Slalom Consulting?
Who you are:
Slalom is looking for an experienced, entrepreneurial, and progressive leader to co-lead our San Francisco Salesforce practice and be responsible for driving Salesforce services and client success. The Leader will provide thought leadership to our enterprise clients, influence the strategic direction of the Salesforce project teams, and ensure the quality execution of business and technology consulting across Salesforce engagements.
Responsibilities:
- Accountability for driving quality, sales, recruiting, account management, consulting, and all operational aspects, including:
- Practice Building – Drive overall account growth through a combination of business development, talent management, oversight of delivery work, and thought leadership
- Team & Individual Development – Maximize team performance through an effective team approach that increases productivity and job satisfaction
- Engagement Management – Manage engagement risk, project economics including planning and budgeting, managing accounts receivable, defining deliverable content, and ensuring buy-in of proposed solutions from top management levels at the client
- 50-75% target blended team utilization
- Responsible for the profitability of Salesforce.com offerings with revenue management expectations
- Identifies opportunities for growth and maturation of Salesforce.com offerings
- Provides oversight and governance of sold and managed Salesforce.com projects
- Drives business development with the proper information, tools, and subject matter expertise to sell engagements within the offering
- Develops and delivers best practices, delivery templates, and point-of-view papers. Creates reusable collateral to be used as sales and delivery accelerators
- Maintains awareness of industry best practices and business levers for cloud offerings and understands how Slalom practice areas interact
- Responsible for People/Career Management and project staffing
- Supports recruiting and onboarding of new employees
Qualifications:
- Experience managing enterprise scale clients
- Technical understanding of Salesforce.com with demonstrated understanding of and experience with Salesforce.com architecture and APIs
- Active Salesforce.com certifications or ability to achieve relevant certifications upon hire
- Experience with Agile/Scrum and Waterfall methodologies
- Expert at project delivery, including all aspects of program management and the SDLC
- Expert business development skills
- Expert communication (verbal and written)
- Expert business operations (e.g., invoicing, SOWs, margins, utilization)
- Excellent mentoring and leadership skills
Slalom Is An Equal Opportunity Employer And All Qualified Applicants Will Receive Consideration For Employment Without Regard To Race, Color, Religion, Sex, National Origin, Disability Status, Protected Veteran Status, Or Any Other Characteristic Protected By Law.
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